Systems Administrator

IT Systems Administrator

📍 North Miami, FL (On-Site)

About the Opportunity

We’re looking for a hands-on IT Systems Administrator to own day-to-day IT operations while helping scale and secure a fast-growing organization’s infrastructure. This role is ideal for someone who enjoys being the go-to internal IT expert—supporting employees, improving systems, and partnering with external providers to keep everything running smoothly.

You’ll play a key role in strengthening IT operations, enhancing security, and driving continuous improvement across both on-prem and cloud environments.

What You’ll Be Doing

IT Operations & Help Desk

• Own and manage the internal help desk (ticket intake, prioritization, resolution)
• Serve as the primary technical resource for employees across hardware, software, and network issues
• Escalate and coordinate with external IT partners when needed

Infrastructure & Systems

• Install, configure, maintain, and upgrade systems, software, and hardware
• Support servers, workstations, and network environments (cloud + physical)
• Perform routine maintenance, patches, and system updates
• Assist with infrastructure upgrades and buildouts

Network & Security

• Monitor network security and implement best practices
• Configure and maintain firewalls, routers, switches, and access controls
• Manage user access, permissions, and system security
• Support internal security initiatives, including testing and training

Employee Lifecycle & IT Admin

• Manage onboarding/offboarding (accounts, devices, licenses)
• Maintain IT asset inventory and coordinate procurement
• Train employees on systems, tools, and best practices

Continuous Improvement

• Help evaluate, test, and implement new tools and technologies
• Recommend system and process improvements aligned with business needs
• Maintain clear documentation of systems and configurations

Vendor Management

• Act as the internal liaison for IT service providers
• Coordinate support, integrations, and maintenance
• Evaluate vendor performance and recommend improvements

Qualifications

• 3–7+ years of experience in IT systems administration, infrastructure, or similar roles
• Strong experience with Windows & Mac OS environments
• Proficiency in Microsoft 365 administration
• Solid networking knowledge (DNS, DHCP, TCP/IP, VLANs, VPNs, WAN/LAN)
• Experience with Windows Server, Active Directory, Exchange, and VMware
• Hands-on help desk and end-user support experience
• Understanding of cybersecurity best practices and access management
• Ability to troubleshoot across hardware, software, and network layers
• Experience working with or alongside MSPs is a plus
• Strong problem-solving skills and ability to operate in a fast-paced environment

What’s Offered

• Comprehensive health, dental, and vision coverage
• 401(k) with company match
• Paid time off
• Additional wellness benefits (FSA, life insurance, supplemental coverage)
• Opportunity for growth within a rapidly scaling organization