Marketing Manager -Private Risk
Indexed description
This leader will bring a deep understanding of the high net worth (B2C) mindset and expectations, balancing brand sophistication with practical support for Sales teams, and client-facing teams. Success in this role requires both strategic leadership and hands-on execution in a highly nuanced, premium environment, ensuring PRS Sales teams and teams are equipped with best-in-class marketing tools and resources to drive growth and client engagement.
Key Responsibilities
Strategic Leadership & Positioning
- Develop and own the national marketing strategy for Lockton’s PRS business.
- Define differentiated positioning, messaging, and value propositions tailored to private clients, families, and family offices.
- Ensure all marketing embodies trust, discretion, credibility, and a premium brand experience.
- Create programs that strengthen the end-to-end- client journey—from awareness and acquisition to retention and referral.
- Develop content, experiences, and communications that reinforce advisory excellence and long-term- partnership.
- Ensure marketing enhances, rather than replaces, personalized advisor-client- relationships.
- Build best-in-class marketing materials, including presentations, communications, prospecting tools, and -client-ready- resources.
- Create scalable templates and toolkits that support consistency without sacrificing personalization.
- Partner with PRS leaders and Sales teams to identify needs and refine materials based on feedback and performance.
- Lead creation of premium PRS content such as insights, guides, newsletters, and thought leadership.
- Partner with the Events team to deliver exclusive gatherings, private briefings, and curated experiences aligned to the PRS brand.
- Ensure all touchpoints reflect an elevated aesthetic, tone, and standard of quality.
- Collaborate with Corporate Communications to elevate executive visibility and integrate PRS messaging into broader narratives.
- Maintain strict alignment to enterprise brand standards while enabling bespoke, premium execution where appropriate.
- Partner with Marketing Operations to ensure processes, platforms, and reporting support the unique needs of private client marketing.
- Establish metrics aligned to relationship-based- success (e.g., retention, referrals, engagement quality).
- Continuously refine programs through data, advisor feedback, and market trends.
- Build and lead a focused PRS marketing center of excellence.
- Serve as a trusted advisor to senior leaders across U.S. Marketing, PRS, Risk, Enterprise Marketing, and other partner teams.
- Provide insights into private client- mindset, expectations, and emerging trends.
- 10+ years of marketing leadership experience with deep exposure to private clients, luxury, family office, wealth, or professional services audiences.
- Strong understanding of affluent client expectations, discretion, and relationship driven- engagement.
- Proven experience supporting advisors, sales teams, or relationship-based- sales teams.
- Demonstrated ability to balance brand sophistication with day-to-day- operational execution.
- Experience leading marketing within complex, matrixed organizations.
- Background in insurance, wealth management, private banking, financial advisory, or similar professional services.
- Experience producing premium content, hosting elevated events, and operating in compliance-conscious- environments.
- High judgment, discretion, and professional maturity.
- Strong aesthetic sensibility and exceptional attention to detail.
- Collaborative, relationship-oriented- leadership style.
- Calm, credible presence with senior executives and advisors.
- Builder mindset with appreciation for nuance and craftsmanship.
This role is essential in delivering a distinctive, trusted, and premium experience to Lockton’s private clients. By enabling teams and Sales teams with refined, best-in---class marketing, this leader strengthens relationships, enhances credibility, and ensures Lockton continues to serve clients with the level of sophistication and care they expect.
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