Executive Assistant

Executive Assistant

Location: Canary Wharf, Bank Street

Role Type: Contract - 3 months rolling

Work Setup: Onsite - 5 Days in the office

Who You Will Work With

JPMorgan Chase is a leading global financial-services firm, offering banking, investment banking, asset management and consumer banking services in over 100 countries with more than 300,000 employees worldwide. As an employer, JPMorgan Chase is known for its scale, global reach, emphasis on innovation and technology, and its commitment to developing talent through a diverse and inclusive workplace.

What you'll do:

As a CIB Assistant, you will handle a wide range of confidential administrative and secretarial tasks in a fast-paced environment. The role requires flexibility, strong judgment, professionalism, and a proactive approach to supporting business needs.

• Manage diary management with a client-facing focus, handling stakeholders.
• Coordinated complex travel arrangements within policy, including flights, rail, visas, accommodation and ground transport, while managing frequent last-minute changes and preparing detailed itineraries.
• Managed business expenses with offshore teams, including reimbursements, personal spend and outstanding balances.
• System expert across internal platforms, ensuring accurate data entry in Concur, eSource, Travel Portal, iMeet/iMemo, Concierge services, Zoom, OMD and FTC.
• Acted as an integral part of the business, aligned with group priorities and expectations, fostering a strong team ethics and demonstrating a high level of flexibility.
• Managed internal and external meetings, including conference calls and virtual platforms (Zoom, telepresence, BlueJeans).
• Provided general administrative support, including room bookings, filing, copying, faxing, stationery orders and business cards.
• Collaborate with assistants across the CIB team to ensure seamless coverage.

What You Bring:

• Professional client relationship management across clients, bankers and administrative groups, with strong diary management and sound judgement in prioritising competing demands.
• Experienced in arranging travel and producing accurate itineraries with contingency planning (Plan B & C), confidently navigating systems and applying sound judgement to optimise travellers' time and business costs.
• Proactive with strong ownership of the role and solid technical capabilities, alongside a good understanding of expense systems and cost control, ensuring timely processing and adherence to expense policy.
• Polished and professional with a calm, composed manner, able to work well under pressure and partner effectively with peers, taking a positive and practical approach to managing schedules and time while remaining flexible, adaptable, and fully office-based.
• Proactive and solutions-oriented, with strong initiative to follow up without prompting, stay one step ahead of requirements, and see tasks through to completion, consistently delivering high-quality results with excellent attention to detail.
• Understands the culture and working environment of Investment Banking.
• Strong attention to detail with a consistent focus on delivering high-quality results, and a collaborative team player able to build networks and work effectively with peers, management and senior stakeholders.
• Quick to understand the organisational landscape and key stakeholders, with the potential to act as a role model by leading by example.

What's Next:

If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more.

We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at [email protected] to discuss how we can support you.

This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.