Business Operations Manager

Zund America Inc., located in Oak Creek, Wisconsin is the US Headquarters of Zund Systemtechnik AG in

Altstätten, Switzerland. Our cutting and routing tables enhance the production capabilities of our customers

worldwide. Our cutting-edge software solutions and integration technologies allow us to push the limits of

what is possible.

Zund employees are engaged, passionate and actively contribute on all levels. Our culture allows all

employees to develop new skills and grow their careers.

Interested? Apply now and find out how you can be a contributing factor in our customer's success!

Summary/Objective

The Business Operations Manager owns and drives efficient, scalable, and consistent execution across the

organization. This role leads process improvement, supply chain coordination, and cross-functional

alignment to ensure operations are structured, efficient, and continuously improving.

The position serves as a key connector across departments, systems, and global stakeholders to enhance

performance, eliminate inefficiencies, and support data-driven decision-making. This role owns how ZAM

executes across processes, systems, and supply chains.

What You Would Do

• Lead continuous improvement of key business processes across the customer journey
• Develop, implement, and maintain SOPs and operational standards
• Identify process inefficiencies and implement practical, scalable solutions
• Oversee and own end-to-end supply chain and logistics coordination, including import/export

processes, brokers, and tariff classification

• Manage relationships with logistics partners to ensure cost efficiency and reliability
• Monitor delivery performance, lead times, and operational metrics
• Support and guide the Warehouse team (execution remains with Warehouse Manager)
• Serve as key user for CRM (Salesforce) and ERP systems, driving effective utilization and

enhancements

What We Require From You

• 5+ years of experience in operations, business operations, supply chain, process management or

similar roles

• Experience with CRM (Salesforce preferred) and ERP systems
• Proven leadership or team management experience
• Demonstrated ability to lead cross-functional initiatives and drive process management
• Experience managing supply chain or operational processes
• Process improvement and continuous improvement methodologies
• Supply chain and logistics coordination
• Data analysis and performance tracking
• Systems thinking and operational optimization
• Strong analytical and problem-solving skills

Besides the fantastic state of the art facility and career growth we also offer an excellent Benefit Program

that among others includes Medical, Dental and Vision Coverage, Life Insurance, Long-term and Short-term

Disability Insurance and a Retirement Plan (401K).

Zund America, Inc. is an EEO employer.

Job Posted by ApplicantPro