VP, Strategy & Operations

VP, Strategy & Operations

Team: Corporate Development

Reports to: Chief Strategy Officer

Location: Hybrid

Status: Full Time – Exempt

About the role

The VP of Strategy & Operations sits at the heart of the strategy and growth organization — combining strategic thinking with on-the-ground execution. You'll work directly with the CEO, Chief Strategy Officer, and senior leaders across the business on the company's most important strategic priorities: from defining where the company goes next, to driving the cross-functional programs that get it there. This is a global role.

You'll be responsible for driving enterprise-wide strategic planning, operational excellence, cross-functional execution, and business performance. As an executive partner, you'll work closely with the CEO and senior leadership team to translate company vision into actionable initiatives, scalable processes, measurable outcomes, and sustainable growth.

This role combines strategic thinking with operational leadership and serves as a key connector across departments including finance, product, sales, marketing, customer success, and people operations.

What you'll do

• Lead and own high-priority strategic initiatives across the business from scoping through execution, delivery, and institutionalization
• Drive cross-functional accountability by establishing operating cadences, governance models, and execution frameworks that enable sustainable results
• Partner closely with the CEO and senior leadership team to lead and operationalize critical company-wide programs
• Shape mid- and long-term strategic direction across markets, products, customer segments, and adjacent growth opportunities
• Build and lead corporate development capabilities, including market scanning, M&A target identification, and build/buy/partner evaluation
• Own competitive intelligence and market analysis efforts, translating insights into actionable strategic recommendations for stakeholders
• Support investor relations and Board engagement activities by developing strategic presentations, updates, business narratives, and executive communications
• Ensure the CEO is strategically prepared and aligned for internal and external stakeholder interactions
• Champion AI-led transformation initiatives across the organization to improve scalability, productivity, and operational effectiveness
• Identify, evaluate, and drive deployment of AI-enabled tools and automation solutions across business functions
• Design and implement scalable operational solutions by identifying organizational bottlenecks, process inefficiencies, and execution gaps

What you'll bring

• Master's degree in business or related field preferred
• 8+ years of experience with an MBB or top-tier strategy boutique background
• Progressive leadership experience scaling operations in a high-growth environment
• Experience in SaaS or technology preferred
• Proven ability to demonstrate measurable outcomes across a complex global organization
• Strong analytical, financial, and problem-solving skills
• Experience with strategic planning, business intelligence, and operational frameworks
• Strong executive communication and cross-functional influence skills
• Ability to demonstrate excellent written and verbal communication that translates complexity into clarity
• Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through
• AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes