ZSM - Pune

About Airtel

Founded in 1995, Airtel is a leading force in global connectivity, empowering over 96% of India’s population with next-gen solutions including 5G, IoT, cloud, and integrated services like Airtel Black. At Airtel, we go beyond business goals to create meaningful impact— for customers, communities, and the planet.

We’re a culture built on ownership, experimentation, and impact — where every team member is empowered to lead, innovate, and grow their career across diverse paths.

Come, #BeLimitless — because you are.

What Makes Airtel a Great Place to Work?

• Limitless Impact: Create measurable impact at scale — your ideas and efforts touch millions.
• Limitless Ownership: Take charge, challenge the norm, and drive bold outcomes.

Limitless Careers: Chart your path across roles, verticals, and innovation

Purpose of the Job

This role provides an opportunity for the incumbent to execute the organization’s strategy in the assigned geography with a team of ~15 Account Managers. He/ She will own the revenue generation (Hunting) and maintenance (farming) across all LoBs – Data/Corporate Postpaid/Fixed Line/New Products. As the Zonal Sales Manager, the incumbent will mentor and guide the AMs, and work towards building the right capabilities in the team. He/ She will connect will work with internal stakeholders to drive the Serve[1]to-sell model for all B2B Accounts, govern the relevant performance parameters for the team on a regular basis and take corrective actions.

Key Deliverables Go-to-Market Strategy

• Execute the GTM strategy in the assigned zone with a team of ~15 Account Managers
• Build sales plans, forecasts, funnel and strategies to achieve sales targets and profitability growth
• Deliver as per the assigned targets for sales, revenue growth, churn and product mix for the respective zone
• Allocate targets to respective AM basisterritory potential
• Focus on both Hunting and Farming initiatives in the assigned zone
• Analyze the Customer inputs captured by the team in the BUC (Bottom Up Construct) to build prospects
• Work with Market Planning team for driving fiber network expansion in the identified potential B2B buildings and clusters
• Ensure the cascade and implementation of Serve-to-Sell model across the team for building and promoting stronger, long-lasting Customer relationships
• Build Digital capability in the team and drive new Work-ways leaning heavily on digital initiative

People Leadership

• Ensure right hiring, team motivation and alignment to set goals and priorities
• Ensure timely cascade of goals and target to the AMs and review them periodically
• Track performance against the goals regularly, provide constructive feedback with relevant examples, and take corrective actions
• Connect with Account Managers on weekly basis,seek feedback and take necessary action
• Identify learning needs of the team and partner with HR to get the same delivered
• Drive regular rewards and recognition programs as per Central guideline

Trend analysis & Action

• Review the sales forecasts shared by the team and provide necessary support for closures
• Make revenue forecast in line with the assigned target and take necessary action wherever required
• Identify emerging trends in the geography, especially for the new products and plan to leverage the same along with the relevant stakeholders
• Keep track of competition plans and market insights and use them for enhancing the ARPA, NAP in the geography

#BAL