Business Office Manager - Cumberland Trace

We're dedicated to supporting your goals--both personally and professionally. If you're looking to elevate your career, we provide real opportunities to step into leadership roles and make a meaningful impact. With over 20 locations across Indiana, CarDon is seeking a Business Office Manager who is passionate about providing exceptional care and eager to grow with us.

Career Growth

Your professional development is a priority at CarDon. We're committed to promoting from within and supporting your advancement every step of the way. With tuition assistance and access to CarDon University, you'll have hundreds of educational videos and opportunities to build new skills. Interested in leadership? Our Leadership Acceleration Path (LeAP) is designed for associates ready to invest in their development and take the next step in their careers.

Great Pay & Benefits

Enjoy weekly pay (or daily, if you prefer), paid time off, and a comprehensive benefits package--including pet insurance for your furry family members and much more.

A Family-Oriented Team

As a family-owned organization, we treat our team members like our own. From team celebrations to ongoing support, we're here to help you succeed.

About The Role

The Business Office Manager plays a pivotal role in overseeing the administrative and financial operations within a healthcare setting, ensuring seamless coordination between clinical services and business functions. This position is responsible for managing accounts receivable according to established operational policies and procedures and accepted accounting practices. The Business Office Manager will lead a team to enhance operational efficiency, resolve billing discrepancies, and support resident service excellence. Ultimately, this position drives the financial health of the organization by implementing best practices in office management and fostering a culture of accuracy and accountability.

Job Responsibilities

• Manage and supervise daily operations of the business office.
• Monitor accounts receivable and work with insurance companies to resolve billing issues and denials.
• Ensure accurate and timely processing of medical claims.
• Oversee compliance with healthcare regulations and coding standards to minimize errors and denials.
• Coordinate with clinical departments to maintain up-to-date and accurate resident records and documentation.
• Lead, train, and evaluate office staff to maintain high performance and adherence to company policies.
• Implement and maintain policies and procedures to improve workflow efficiency and regulatory compliance.
• Prepare financial reports and analyze revenue cycle performance to identify areas for improvement.
• Serve as a liaison between clinical staff, patients, and insurance providers to facilitate smooth communication and problem resolution.

• Associate degree or equivalent from two-year college or technical school, or one or more years related experience and/or training.
• Strong organizational and leadership skills with the ability to manage multiple priorities.
• Demonstrated ability to manage teams and coordinate office operations effectively.

• Experience with electronic health record (EHR) systems and medical billing software.
• Advanced knowledge of healthcare reimbursement methodologies and insurance processes.
• Previous supervisory or team leadership experience in a healthcare setting.
• Familiarity with healthcare compliance standards such as HIPAA and OSHA.
• Advanced training or certification in healthcare revenue cycle management.