Credit and Collections Analyst

Hours: Monday – Friday, 8:00 AM – 5:00 PM

Summary

The Credit & Collections Analyst is responsible for managing delinquent accounts by pursuing payments and maintaining accurate account records. This role includes processing and reviewing credit applications, validating credit references, ensuring compliance with tax regulations, and advising management on potential liabilities and savings opportunities. The analyst will also monitor accounts receivable, perform daily cash deposits, and consult with management on credit requests that exceed established guidelines, all while providing professional and courteous communication with account holders.

Responsibilities

• Request and pursue payment on delinquent accounts through professional communication with account holders.
• Review and update account status according to established guidelines.
• Maintain compliance with state and federal tax laws by reviewing tax status on accounts, identifying taxable transactions, and collecting required tax exemption documentation from account holders when needed.
• Maintain a log of payment promises and pertinent account details; schedule follow-up communication with account holders.
• Process credit applications and collect additional information as needed.
• Review credit references by independently validating applicant-provided references or using a credit reporting service.
• Perform daily cash receipt deposits.
• Consult with the credit manager or other appropriate personnel when client credit requests exceed established guidelines.
• Monitor accounts receivable and cash receipt reports.
• Perform other related duties, as required.

Requirements

• Two years of related experience in collections and/or accounts receivable preferred, with tax experience a plus.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to interact courteously and professionally with account holders.
• Proficient in Microsoft Office Suite or similar software.
• Maintain confidentiality and handle sensitive financial information with discretion.
• High school diploma or equivalent required.

About Superior Product Distributors, Inc.

Superior Product Distributors, Inc. has been Southern New England’s largest independent, family-owned supplier of construction products and services since 1967. We offer a wide range of top-tier construction materials, jobsite equipment & supplies, jobsite technology, equipment rentals, and expert services to contractors and homeowners—all backed by our commitment to exceptional customer support. At Superior, we value the relationships we build with our employees, customers, and partners, and we are dedicated to fostering a workplace where your contributions make a difference.

Check Out Our Website: spdionline.com

Why Choose Superior?

At Superior, you're not just joining a company, you’re joining a team rooted in tradition, driven by values, and united by a shared commitment to excellence. We believe in creating a workplace where people feel supported, valued, and empowered to grow. Whether you’re just starting out or bringing years of industry experience, you'll find real opportunities to develop your skills, take on new challenges, and make a lasting impact.

We offer a comprehensive benefits package designed to support your health, work-life balance, and financial goals. Enjoy medical, dental, and vision coverage, an HSA with employer contributions, a 401(k) with company match, and company-paid long-term disability and life insurance. We prioritize your well-being with generous paid time off, sick time, holidays, and weekly pay every Friday. Plus, we provide employee discounts, wellness programs, and EAP access to help you thrive both personally and professionally.

If you're looking for a place where your work matters—and where integrity, teamwork, and dedication are more than just words—we invite you to build your future with Superior.

Superior is proud to be an equal opportunity employer. We encourage all qualified applicants, regardless of sex, race, religion, national origin, age, disability, sexual orientation, gender identity, or expression, to apply. All job offers are contingent upon successfully passing a pre-employment drug screen, background check, and providing proof of eligibility to work in the United States.