E-Commerce Operations Coordinator

Company Overview:

BENAAR LA is a fast-growing eCommerce fashion brand dedicated to dressing women ages 35+ in elegant, sophisticated, and edgy pieces—at accessible prices. We are passionate about delivering high-quality fashion while fostering a dynamic, inclusive, and creative work environment. Join us as we empower women to express their unique style through thoughtfully curated collections.

Role Summary:

We’re looking for a proactive, detail-oriented E-Commerce Operations Coordinator to support and streamline our day-to-day eCommerce and business operations. This role is perfect for someone who thrives in a fast-paced environment, enjoys fashion, and is excited to be involved in everything from order fulfillment and product uploads to customer service, inventory management, and general operational support. You’ll play a key role in keeping the brand running smoothly behind the scenes. This is a part time role (with option to convert to full-time). This role is in-person in Downtown Los Angeles.

Responsibilities:

• Order Fulfillment: Process and ship customer orders accurately and on time
• Customer Service: Respond to customer inquiries and handle returns or exchanges promptly and professionally
• Shopify Management: Upload and update products, descriptions, pricing, and images
• Inventory Management: Assist with the collection and delivery of inventory to support our operational needs
• Line Sheets & Product Organization: Help create line sheets and maintain product tracking
• Photoshoot Support: Assist with prep and coordination for product shoots
• Miscellaneous Tasks: Complete various errands and ad hoc tasks to support the team and facilitate smooth operations
• Collaborative Support: Work closely with the team to ensure all tasks are completed efficiently and effectively
• Errand Assistance: Must have a valid driver’s license and reliable transportation and the ability to lift boxes and bags up to 30 pounds

Requirements:

• Bachelor’s degree from an accredited institution
• 1–2 years of experience in eCommerce, retail, or fashion operations
• Ability to lift boxes and bags up to 30 pounds
• Valid driver’s license and reliable transportation
• Familiarity with Shopify or willingness to learn
• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills
• Proactive mindset with attention to detail
• Based in Los Angeles – this role is in-person

Bonus Skills (Not Required, but a Plus):

• Knowledge of inventory management platforms or tools
• Canva, Photoshop, or other basic design tool experience
• Previous experience in a fashion or creative environment
• Interest in fashion merchandising or backend eCommerce operations

Benefits:

• Hands-on experience in fashion eCommerce operations
• Mentorship and training provided in Shopify and backend systems
• Career growth within a dynamic, collaborative team
• Competitive pay: $25–$27 per hour
• Occasional product perks and team events

How to Apply:

If you’re a self-starter with a passion for fashion and operational excellence, we’d love to hear from you!

Send your resume and a short cover letter to [email protected] with the subject line:

“E-Commerce Operations Coordinator Application.”