Senior Account Manager, Integrated Communications

About Waterhouse

Waterhouse is a life sciences agency dedicated to building high-impact brands for mission-driven healthcare companies across biotech, medical device and digital health verticals. Furthering our values-based commitment to Lead the Way, Partner for Success, and Deliver Extraordinary, we are building out our integrated communications practice seeking a Senior Account Manager, Integrated Communications. If you are looking for growth opportunities within a fast-paced boutique agency and are excited to activate surround-sound communications initiatives elevating our clients’ science and brand reputation, let’s talk.

About the Role

As a Senior Account Manager, Integrated Communications at Waterhouse, you will be responsible for the day-to-day success of assigned workstreams, working directly with clients and providing deliverables and counsel as a strategic advisor on behalf of Waterhouse. You will also have the opportunity to make your mark as an emerging leader within our growing agency.

Responsibilities

• Manage end-to-end execution of client deliverables with limited supervision
• Play a hands-on role in project execution across variable deliverables, which may include creative, media, advertising, digital, internal communications and employee engagement deliverables
• Develop and manage communications strategies, project plans and timelines for clients and our internal teams
• Craft compelling, creative content that drives engagement, such as press releases, blog posts, bylines and social media posts
• Produce deliverables, including press releases, media briefs and reports, media monitoring reports, pitches and client communications touchpoints and materials as necessary
• Stay educated on biotech industry trends and marketing communications best practices while considering ways to innovate client deliverables and Waterhouse’s offerings
• Provide excellent client service, engaging directly and frequently with our clients to advance their objectives and maintain project momentum
• Consider new avenues to partner with cross functional team members to translate business needs and requirements into new solutions
• Work with senior management on growing business opportunities
• Track project issues and proactively mitigate risks to ensure successful execution while meeting or exceeding client expectations
• Manage behind-the-scenes project success by monitoring billable hours and progress against budgets, while also proactively participating in our financial tracking and reporting processes
• Mentor junior account team members

Competencies

• Have an interest in science and a desire to support companies that are working to make an impact in healthcare
• Highly organized with strong attention to detail and excellent proofreading skills
• Thrive in the fast pace of agency life, taking charge, solving problems, and executing with momentum
• Excellent project manager who is comfortable frequently shifting between assignments and managing multiple project priorities at one time
• Have a sharp, articulate communication style with an ability to present ideas and recommendations internally and to clients through presentations, written and verbal communications
• Strong writing skills and ability to work independently on client workstream
• Strong knowledge of industry press and be able to demonstrate relevant media relationships
• Proficient experience with journalist databases and monitoring vendors such as Muck Rack, Cision, Fullintel
• Bring a collaborative spirit to frequent interactions with our clients, account leads, brand and content strategists, designers and developers
• Embody a learning mindset with eagerness to become a subject matter expert on Waterhouse and our diverse service offering

Skills and Experience

• 5+ years of experience working in the public relations, or corporate communications industries; at least 3+ years of agency experience preferred
• Bachelor's degree required; degree in communications, journalism, marketing, media, or science or relevant job experience preferred
• Demonstrated strategic multi-media storytelling ability as evidenced through work samples, including PowerPoint information design
• Strong social media experience in program and content development for clients or in-house
• Proficient with time-entry and project management systems and presentation software a plus

Salary is commensurate with experience.

Roles based in Boston, MA are currently remote with limited travel to the San Francisco Bay Area required.

At Waterhouse Brands, we're always evolving in ways that help us deliver extraordinary results. As a woman-led company, we believe in the value of diversity as a driver of innovation and growth, both personally and professionally. Our Greenbrae, CA office overlooking the water is our hub of inspiration, so we cherish our Teamwork Tuesdays as collaborative work time.

For more information about our company, please visit our website:

https://www.waterhousebrands.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.