Head of Operations

Department: Groceries

Location: Philippines

Description

We are in search of a Darkstore Business Partner to lead initiatives related to Philippine, with a primary focus on the project. The ideal candidate should possess strong leadership skills, market expertise in Philippine, and experience managing cross-functional teams within a fast-paced environment.

Key Responsibilities

• Serve as inDrive’s on-ground partner for darkstore operations in the Philippines.
• Support local darkstore leadership in achieving growth and scaling objectives.
• Provide visibility and reporting to inDrive’s regional and global teams on progress, risks, and opportunities.
• Facilitate collaboration between local darkstore partners and inDrive’s regional/global teams.
• Assist in building playbooks, sharing learnings, and supporting strategic initiatives.
• Help identify challenges in operations, growth, or partnerships, and ensure they are addressed with solutions.
• Primary focus on the Philippines.
• Work directly with local founders/leadership teams and key stakeholders in inDrive.
• Potential to support international darkstore initiatives as the model scales across other countries.
• Strong alignment and transparency between local partners and inDrive leadership.
• Effective support that helps partners achieve strategic growth milestones.
• Smooth collaboration across internal and external stakeholders.
• Timely visibility of key risks, issues, and successes in inDrive.

Responsibilities

• 5+ years of experience in quick commerce, food delivery, consumer goods, logistics, or startup operations.
• Strong understanding of grocery logistics, darkstore operations, and customer experience.Experience working closely with founders or in startup environments.
• A background in finance or analytics is a big plus.
• Must be fluent in English; Tagalog is needed for the Philippine role.
• ⁠Stakeholder management and cross-functional collaboration
• Analytical thinking and ability to translate insights into action.
• Strong reporting and visibility skills for senior stakeholders.
• Adaptability and problem-solving mindset.
• Leading teams and coordinating across different functions inDrive

Why join us

• Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
• Develop your professional skills with access to mentoring, career consulting, and learning programs.
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
• Work alongside people who take initiative, speak openly, and challenge themselves to grow.
• Improve your language skills through co-financed courses and internal speaking clubs.

Final benefits may vary depending on the location.