Quality Assurance Technician

At Ajinomoto Health & Nutrition, we are making significant advances in food and health with new ideas and innovative technologies. We are seeking candidates with energy and enthusiasm to be part of our growing team throughout North America. As an Ajinomoto Health & Nutrition employee, you are part of a diverse, innovative, and collaborative community committed to enhancing lives through nutrition and health. Our team is committed to providing amino acid-based solutions that create better lives for all.

We do not use AI to screen applications. Applications and resumes of qualified applicants are reviewed by a real person because we value your time and believe each qualified applicant deserves thoughtful, human consideration. It’s an old‑fashioned approach—done with purpose.

Our people are the key ingredient to our success. We offer a collaborative, innovative environment where you can grow your career and make an impact on global food and health solutions.

We provide a comprehensive and competitive total rewards package, including

• Competitive Pay and Annual Bonus Opportunity
• 401(k) with Company Contributions
• Medical, Dental, and Vision — Effective Day 1
• Paid Time Off, Company Holidays, and Floating Holidays
• Paid Parental Leave
• Wellness Programs and Yearly Wellness Reimbursement
• Work Flexibility
• Company-Paid Life and Disability Insurance
• Employee Assistance Program (EAP)
• Tuition Reimbursement Opportunities
• Career Growth and Development within a Global Organization
• Company-Provided Mental Health and Caregiving support

This position will provide administrative, scheduling and maintenance of systems within the Quality Assurance Department. Key role in assisting with CAPA investigations and effectiveness. Participates in improvement projects and activities in the department to help meet plant goals in Quality.

EDUCATION, CERTIFICATIONS AND EXPERIENCE

• College Diploma/Degree or 3+ years related work experience required
• Must be PCQI certified
• Must have Food Defense Awareness training certificate
• Hazard Analysis & HACCP training certificate

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to work in team environment, but able to work alone on specific projects
• Good attention to detail and problem-solving skills
• Excellent oral, written and computer communication skills
• Understanding and application of Ajinomoto QMS policies, procedures, & job instructions
• Ability to use applicable software programs
• Must be willing to work overtime as needed
• Excellent networking skills and professional communication within the plant, within corporate, and with outside vendors.

WORKING CONDITIONS

Fast paced bio-chemical/chemical/dry blending manufacturing environment working in office, lab & plant settings. May perform activities in an environment containing hazardous elements and requiring safety awareness and adherence to all safety policies and guidelines. Work must be performed in a safe manner for personal protection and for the protection of other team members. All safety procedures, procedures described in SOPs, JHAs, and support of the ISO standards in all functional areas must be followed, enforced, and strictly complied with.

PHYSICAL REQUIREMENTS

Sitting or standing, repetitive use of hands and arms, and eye/hand coordination for 6+ hours a day.

Walking required, usually < 1-2 hours a day.

Lifting, up to 50 lbs., on occasion.

Occasional bending, reaching overhead, crouching, balancing, pushing, or pulling.

Must be able to drive a car or truck.

Annual Document Review

• Ensures reassessments are being completed on time

Schedule/Assist with Monthly Sanitation Audits

• Ensure sanitation audit findings are closed on time
• Assist with internal auditor training

Schedule Monthly & Quarterly Quality Management System Review Meetings (QMSRM)

• Create and share agendas for monthly & quarterly QMSRM
• Compile all documentation associated with the QMSRM
• Present information for monthly & quarterly QMSRM
• Create and share meeting minutes for monthly & quarterly QMSRM
• Complete training for QMSRM items

Corrective and Preventative Actions (CAPA)

• Initiate Corrective Action Requests (CARs), Preventative Action Requests (PARs), and Supplier Corrective Action Requests (SCARs) as requested
• Maintain CAPA logs
• Collect updates related to CAPA status
• Ensure CAPA items are complete prior to closing
• Aid in root cause analysis, corrective actions, and determining effectiveness

Assist with QA compliance items

• Communicate items due each month
• Communicate status of compliance activities
• Ensure compliance calendar activities are complete each month

New Hire Training Document Control

• Process/file document changes (DCN’s)
• Ensure details such as revision number, document number, required approvers, and date are accurate
• Ensure training for all new/revised documents is complete when required
• Ensure master document logs are kept up to date

Continuous Improvement & Collaboration

• Participate in CI activities and improvement projects

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Ajinomoto is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, physical or mental disability, national origin, veteran status or any other basis protected by state, federal, or local law. All employment is decided on the basis of qualifications, merit, and business need.