it support

Job Description

Job Responsibilities:

• Install, configure, and maintain operating systems such as windows server,ubuntu,debian and centos. • Provide support, troubleshooting, and solutions to complex problems. This involves dealing with difficult situations including complaint handling, sensitive customers, and mission critical support. • Diagnose hardware and software issues and implement effective solutions. • Knowledge of networking concepts. • Knowledge of operating systems (Windows Server, Linux). • Fluent in English (B2) above. • Proficient in troubleshooting hardware and software issues.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent work experience). • 1 to 2 year of experience as a System Administrator also fresh graduated are welcome. • Advanced knowledge of server networking and virtualization technologies. • Proficiency in multiple operating systems (e.g., Windows Server, Linux). • Customer Service Orientation.

Job Requirements

• Install, configure, and maintain operating systems such as windows server,ubuntu,debian and centos. • Provide support, troubleshooting, and solutions to complex problems. This involves dealing with difficult situations including complaint handling, sensitive customers, and mission critical support. • Diagnose hardware and software issues and implement effective solutions.

• Respond to customer technical inquiries, providing clear guidance.

• Knowledge of networking concepts. • Knowledge of operating systems (Windows Server, Linux). • Fluent in English (B2) above. • Proficient in troubleshooting hardware and software issues.