Senior Technical Solutions Architect
Indexed description
As a Senior Solutions Architect, you will leverage your in-depth experience in system architecture, API integrations, and enterprise data ecosystems to design and deliver scalable, high-performance technical solutions. You will be responsible for driving expert-level impact in technical architecture, integration patterns, and platform strategy for Unanet's existing and future customers alike.
What You'll Do
- Provide technical expertise in the pre-sales process by offering architectural guidance, assessing integration feasibility, and identifying solution approaches across multiple product lines and third-party systems.
- Learn and analyze customers' technical architecture, system landscape, and integration requirements, serving as a subject matter expert in designing scalable, high-performance technical solutions, including APIs, data integrations, and middleware platforms.
- Translate business and technical requirements into technical architecture specifications, integration patterns, API designs, and implementation standards.
- Provide technical oversight and execution from discovery through architecture design, ensuring large-scale implementations are built on sound technical foundations.
- Offer ongoing technical support and guidance during deployment phases, including integration testing, performance optimization, and production cutover.
- Analyze and manage complex technical escalations related to integrations, performance, data synchronization, and system architecture, coordinating the right internal resources to resolve issues and protect customer relationships.
- Design and implement custom integrations, APIs, data pipelines, and technical solutions to meet specific customer needs.
- Analyze and drive opportunities to expand technical capabilities, accelerate integration adoption, and leverage Unanet's platform extensibility.
- Participate in technical planning and proactively manage executive-level customer, partner, and stakeholder relationships on architecture and integration strategy.
- Provide technical mentorship and guidance to other members of the implementation team on architecture patterns, integration best practices, and technical problem-solving.
- Build and maintain common libraries, patterns, and reusable designs that can be leveraged across multiple projects and technical resources, increasing consistency and delivery speed.
- Attend New Hire Orientation and meet key team members across Professional Services and other departments.
- Review Unanet feature and architecture content, with a targeted focus on understanding our APIs, data model, and integration patterns across core product areas.
- Complete the first four (4) weeks of your onboarding plan, including topic-based product, process, technical, and practice training alongside hands-on learning opportunities.
- Begin working with your technical mentor, shadowing implementation and architecture calls and actively participating in Q&A sessions.
- Prepare for and participate in weekly 1:1 sessions with your manager to align on expectations, priorities, and progress.
- Start building internal relationships within your immediate team and the broader Professional Services and Product/Engineering organizations.
- Continue to shadow technical implementations and integration-focused engagements while progressing through your defined 12-week onboarding plan.
- Attend available training sessions and webinars to deepen your product, domain, and technical integration expertise.
- Partner with your manager and mentor to define a plan for your first features, integrations, or architecture workstreams to begin leading in implementations.
- Attain assigned LMS certifications, demonstrating competency across core Unanet practice and technical areas.
- Continue to shadow engagements as needed while working through the defined training plan to close remaining knowledge gaps.
- Lead all or selected portions of client implementations, taking ownership of discovery, technical solution design, and integration workstreams as appropriate.
- Achieve an initial 30% billable utilization target, demonstrating your ability to contribute meaningfully to customer projects and technical outcomes.
- 5+ years' experience in multi-phase, custom software integration projects, ideally in complex, enterprise environments.
- 5+ years' development experience or experience leading developers, with a strong track record of delivering high-quality technical solutions.
- Bachelor's degree in Engineering, Computer Science, or a related field (or equivalent practical experience).
- Broad technical architecture experience, including expertise relevant across the Unanet product portfolio:
- REST API integration and authentication
- Database design and SQL (e.g., PostgreSQL, Oracle, SQL Server)
- Cloud platforms (e.g., AWS, Azure, GCP)
- Integration patterns (ETL/ELT, middleware, event-driven architectures)
- Programming languages (e.g., Python, Java, C#, or similar)
- DevOps practices (CI/CD, version control, containerization)
- Proficient in Python, PostgreSQL, REST APIs, and Git.
- In-depth knowledge of technical implementation methodologies (e.g., Agile/Scrum, DevOps, CI/CD, API integration patterns, system architecture patterns, and database design).
- Broad product and industry experience, including product or technical expertise relevant across Unanet's portfolio (e.g., ERP, CRM, PSA SaaS products) and customer industries (e.g., GovCon, Architecture, Engineering, Construction).
- Proven ability to communicate effectively and partner with clients, partners, and colleagues at all levels, including executives.
- Ability to craft and articulate strategic technical solutions that align technology with business goals.
- Strong professional creativity and problem-solving abilities, particularly in complex integration and architecture scenarios.
- Exceptional organizational and time-management skills, with experience managing multiple workstreams or projects in parallel.
- Ability to travel as needed to support customer engagements, team collaboration, and key events.
- Demonstrated ability to design and implement scalable, supportable integration architectures spanning APIs, data pipelines, and middleware platforms.
- Strong ability to positively influence technical and business decision makers, guiding them toward best-practice architectures and patterns.
- Familiarity with modern data and AI tooling (e.g., Python, SQL, vector databases, embeddings, orchestration frameworks) and how they fit into scalable, supportable customer solutions.
- Knowledge of AI-assisted development practices, including structured prompt engineering, creation of technical knowledge bases, and development of documentation frameworks that maximize AI tool effectiveness and enable sustainable productivity gains across development teams.
- A track record of building reusable libraries, frameworks, and patterns that accelerate delivery and improve quality across multiple projects.
- We are a Team. Employees, customers, and partners working together.
- We are Customer-Focused. Customers are the heart of everything we do.
- We are Driven. Seeking exceptional outcomes.
- We Own our Success. Every employee has a stake in our company.
- We do the right thing and have fun in the process.
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