Lingo-nova
Linkedin · Posted 3mo ago
French-Speaking Customer Service Specialist*
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Indexed description
French-Speaking Customer Service Specialist
Location: Porto, Portugal
Work Type: On-site
Job Description
We are looking for a French-speaking Customer Service Specialist to join a dynamic team in Porto. In this role, you will provide support to customers, handle inquiries, and ensure a high-quality customer experience.
Responsibilities
- Provide customer support via phone, email, or chat
- Handle customer inquiries and resolve issues efficiently
- Maintain accurate records of customer interactions
- Ensure a high level of customer satisfaction
- Follow internal procedures and service standards
- Fluent French
- English B2 level
- Minimum 6 months of experience in customer service, preferably in the travel industry
- High School diploma (12th grade or equivalent) is mandatory
- Excellent communication skills
- Adaptability and flexibility in a dynamic environment
Monday – Friday
08:00 – 17:00
Days Off: Saturday and Sunday
Salary
1000€ gross salary (paid over 14 months)
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