Patient Care Coordinator (Healthcare Support)

Healthcare Virtual Assistants Wanted

Onsite position – Mérida, Mexico

• Option to work remotely after 1 year (subject to performance & HIPAA compliance)

Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices.

This is a professional, long-term onsite role focused on patient care and operational excellence.

Immediate positions are available for qualified candidates—don't miss this opportunity for stable employment.

What You'll Do

Answer inbound patient calls for doctors' offices

Schedule, reschedule, and confirm appointments

Navigate EMR systems

Verify insurance benefits (VOB)

Support prescription refill workflows

Who We're Looking For

Experience in a clinic, doctor's office, or hospital

Familiarity with medical terminology (medical billing knowledge is a plus)

Proficient in English (B2 or higher) and Spanish

What We Offer

Competitive salary based on experience

Annual performance reviews with salary increase opportunities

Consistent full-time schedule aligned with U.S. business hours

Stable onsite role with long-term growth potential

Future possibility of remote work after one year (must meet HIPAA standards)

Snapscale is redefining the virtual assistant experience.

Since ****, we've partnered with U.S.-based companies to deliver high-quality support within a structured, professional environment that emphasizes employee growth and long-term careers.

As we expand into Mexico, we're seeking individuals who want to play a role in building something impactful—not just occupying a position.

With over 400 team members across the U.S., India and the Philippines, you'll have the backing of a proven global organization while helping shape our newest team in Mérida.

For more information, email: ******

Ideal Candidate

Minimum of 2 years of experience in a healthcare setting

Fluency in English and Spanish

Strong organizational and multitasking skills

Excellent communication and interpersonal skills

Proficiency in healthcare management software

Ability to work effectively in a team-oriented environment

Strong attention to detail and problem-solving skills

#J-*****-Ljbffr