Cashier - Poker
Indexed description
Essential Duties & Responsibilities
- Maintains positive guest service environment.
- Assists guests with Poker tournament buy-ins and issues and redeems guests gaming chips.
- Verifies Poker tournament paperwork, including prize pools, staff fees, and revenue.
- Redeems Poker tournament prize vouchers from tournament winners.
- Maintains knowledge of and adheres to all Internal Controls and Gaming Regulations.
- Maintains a knowledge of the poker room in regards to upcoming cash game promotions, tournament series, and basic poker room understanding to assist guests as needed.
- Works with Cage and Poker Management to resolve guest challenges as needed.
- Actively support and assist colleagues by sharing knowledge, providing assistance with tasks, and generally working as a team to achieve common goals.
- Provides a service or assistance to meet the needs of a guest, client, or customer.
- Possesses skills to expedite clerical processing, perform a service, evaluate information, and take action based upon information to complete a task or assignment or activity.
- Completion of a task or assignment requires use of equipment, tools or systems related to the proper performance of the service.
- Safety is an essential function of this job.
- Consistent and regular attendance is an essential function of this job.
- Performs other related duties as assigned.
Minimum Qualifications
- 21 years of age.
- Proof of authorization/eligibility to work in the United States.
- High school diploma required.
- Must be able to obtain and maintain a Nevada Gaming Control Board registration and any other certification or license, as required by law or policy.
- 6 months of experience in a casino cage position, preferable from a high-volume casino.
- Experience in high volume banking preferred.
- Knowledge of Regulation 6A and understanding of state, federal, company, and departmental rules and regulations.
- Working knowledge of a computer, 10 key by touch and telephone.
- Ability to communicate clearly and effectively in English, both in spoken and written form.
- Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
- Must be able to work varied shifts, including nights, weekends and holidays.
- Lift or carry 50 pounds, unassisted, in the performance of specific tasks, as assigned.
- Physically access all areas of the property and drive areas with or without a reasonable accommodation.
- Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
- Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
- Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
- Work in a fast-paced and busy environment.
- Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
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