Application Engineer (m/f/d)

As a Product Care Application Engineer, you focus on the technical support, maintenance, and continuous improvement of existing battery system products. You act as a key interface between engineering, production, service, and customers to ensure product stability, quality, and customer satisfaction throughout the product lifecycle.

Your Responsibilities

• Providing technical advice and support to customers in selecting and integrating our battery and energy storage solutions
• Preparing RAMs, FMECs, LCC documents, operating manuals, bill of materials, etc., for our products
• Conducting functional, performance, and endurance tests, as well as analyzing measurement data to evaluate battery modules and systems
• Troubleshooting and systematic problem-solving for technical issues or field feedback
• Preparation of technical documentation, application guidelines, and test reports
• Conducting technical training sessions and workshops for customers, service teams, and internal teams
• Close collaboration with R&D and Quality Management to feed practical insights back into product development
• Supporting customer projects from technical clarification through to successful implementation
• Ensuring compliance with relevant standards, safety guidelines, and regulatory requirements
• Supporting sales with technical expertise during customer meetings and product design

Objectives of the position:

• Ensure optimal use and performance of battery systems at the customer site
• Increase customer satisfaction through expert technical support
• Contribute to the continuous improvement of product quality through field feedback and test analyses
• Strengthen technical expertise within the company through knowledge transfer and documentation

Requirements

• Technical degree or technical training (e.g., electrical engineering, mechatronics, energy engineering, battery technology)
• In-depth knowledge of battery technologies
• Experience with testing, measurement methods, and the evaluation of battery or electronic systems
• Knowledge of battery management systems and communication protocols (e.g., CAN)
• Familiarity with relevant norms and safety standards (e.g., UN38.3, IEC)
• Fluency in spoken and written German and English
• Analytical and solution-oriented thinking
• Strong customer and service orientation
• Communication and teamwork skills
• Independent, structured work style
• Willingness to travel occasionally

Benefits

• A motivated company with flat hierarchies and short decision-making processes
• Permanent employment contract
• Personal support and advice from a dedicated contact person at your branch
• Stable working environment in an international company
• Fair pay and company benefits
• A modern working environment with high-quality technical equipment

Does this sound like you, and are you interested in a varied range of tasks? Then apply now!