Lead Product Manager (Loan Originations)

JOB TITLE: Lead Product Manager (PDM)

LOCATION REQUIREMENT: Candidate must reside within 50 miles of one of the following: Irving/Dallas TX, New York NY, Charlotte NC, Washington DC, or Baltimore MD – Hybrid 3 days/week on-site

Role Overview

Lead Product Manager for our client's Originations product lane, owning the end-to-end product vision and roadmap for digital lending experiences across desktop, mobile, and branch channels. High-visibility role with direct impact on millions of customers.

Must-have Skills

• 5–7 years of product management or product ownership experience in digital platforms or customer communication technology
• Experience with messaging systems, communication platforms, or customer engagement tools
• Strong track record partnering with engineering on platform development and system integrations
• Solid understanding of data flows across systems and how they support customer interactions
• Ability to translate business needs and customer journeys into scalable product capabilities
• Proven ability to operate independently and deliver initiatives end-to-end
• Experience building platform solutions used across multiple lines of business
• Agile operating model experience — Jira and Confluence proficiency required
• Analytical mindset: turns data findings into executable plans
• Proficient in writing detailed user stories and acceptance criteria

Nice-to-have Skills

• Exposure to AI-enabled or automated communication systems
• Financial services or regulated industry background
• Track record of independently driving initiatives from concept through delivery
• Ability to influence in a matrixed environment
• Strong executive-level written and verbal communication

Key Responsibilities

• Own and manage the product roadmap using BI, VOC, and analytics to prioritize epics and user stories
• Lead discovery with internal stakeholders to build a high-value product plan
• Partner with analytics and BI to analyze customer behavior and identify gaps and opportunities
• Collaborate with UX to ensure design thinking and best practices are embedded in all customer-facing work
• Measure and optimize against key metrics; run A/B tests to continuously improve experience
• Present roadmaps and product plans to cross-functional stakeholders and executive leadership
• Partner with business and technology leaders to align technical feasibility with business needs