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First Page Linkedin · Posted 1mo ago

Senior Account Manager

Melbourne, Victoria, Australia

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Indexed description

As APAC’s highest-rated digital agency, First Page has experienced rapid growth and earned multiple industry awards in recent years. Our mission is simple: create exceptional digital experiences powered by performance-led strategy.


We’re also a certified Great Place to Work with a 4.8/5 Glassdoor rating, known for our collaborative, high-performing culture. From Friday lunches to a fully stocked beer & wine fridge, we create an environment where top talent can thrive.


The Opportunity


We’re looking for an Enterprise Account Manager with strong agency experience managing large-scale and enterprise clients.


This role is ideal for someone confident owning complex, high-value accounts end-to-end - balancing senior stakeholder management, strategic thinking, and seamless delivery across SEO, SEM and broader digital channels.


You’ll act as a trusted partner to clients, helping shape digital strategy while working closely with specialist teams to drive performance, unlock growth opportunities, and deliver best-in-class campaigns.


What You’ll Do


  • Own and manage a portfolio of enterprise-level clients, acting as the senior point of contact across all engagements
  • Build deep, strategic relationships with key stakeholders, including senior decision-makers
  • Lead campaign strategy and execution across SEO, SEM and integrated digital channels
  • Translate complex business objectives into clear, actionable briefs for internal teams
  • Drive proactive account management, ensuring timelines, deliverables and expectations are consistently met
  • Identify and lead upsell and cross-sell opportunities, contributing to account growth and long-term partnerships
  • Analyse performance data, delivering clear insights and strategic recommendations to clients
  • Lead reporting, QBRs and strategic reviews with confidence and commercial awareness
  • Manage challenges and escalations effectively, maintaining strong client trust
  • Collaborate cross-functionally with SEO, paid media, content and technical teams to deliver high-quality outcomes


What You’ll Bring


  • 4+ years’ experience in a digital marketing agency, with strong exposure to enterprise or large-scale clients
  • Solid understanding of SEO, paid media and digital performance channels
  • Proven ability to manage multiple senior stakeholders and complex client environments
  • Confidence working with data, performance metrics and commercial outcomes
  • Excellent communication and presentation skills, with the ability to influence at a senior level
  • Strong organisational and project management skills across multiple high-value accounts
  • A proactive, commercially minded approach with a focus on growth and client success
  • Ability to operate strategically while remaining hands-on when needed


Benefits

  • Hybrid working environment with a genuinely strong culture
  • Competitive salary + performance incentives
  • Catered Friday lunches and a fully stocked beer & wine fridge
  • Regular social events, including mid-year awards and end-of-year celebrations
  • Paid day off on your birthday
  • Opportunity to work with a global, high-performing team


Think this sounds like you? Apply now - we’d love to hear from you.

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