Senior Account Manager
Indexed description
As APAC’s highest-rated digital agency, First Page has experienced rapid growth and earned multiple industry awards in recent years. Our mission is simple: create exceptional digital experiences powered by performance-led strategy.
We’re also a certified Great Place to Work with a 4.8/5 Glassdoor rating, known for our collaborative, high-performing culture. From Friday lunches to a fully stocked beer & wine fridge, we create an environment where top talent can thrive.
The Opportunity
We’re looking for an Enterprise Account Manager with strong agency experience managing large-scale and enterprise clients.
This role is ideal for someone confident owning complex, high-value accounts end-to-end - balancing senior stakeholder management, strategic thinking, and seamless delivery across SEO, SEM and broader digital channels.
You’ll act as a trusted partner to clients, helping shape digital strategy while working closely with specialist teams to drive performance, unlock growth opportunities, and deliver best-in-class campaigns.
What You’ll Do
- Own and manage a portfolio of enterprise-level clients, acting as the senior point of contact across all engagements
- Build deep, strategic relationships with key stakeholders, including senior decision-makers
- Lead campaign strategy and execution across SEO, SEM and integrated digital channels
- Translate complex business objectives into clear, actionable briefs for internal teams
- Drive proactive account management, ensuring timelines, deliverables and expectations are consistently met
- Identify and lead upsell and cross-sell opportunities, contributing to account growth and long-term partnerships
- Analyse performance data, delivering clear insights and strategic recommendations to clients
- Lead reporting, QBRs and strategic reviews with confidence and commercial awareness
- Manage challenges and escalations effectively, maintaining strong client trust
- Collaborate cross-functionally with SEO, paid media, content and technical teams to deliver high-quality outcomes
What You’ll Bring
- 4+ years’ experience in a digital marketing agency, with strong exposure to enterprise or large-scale clients
- Solid understanding of SEO, paid media and digital performance channels
- Proven ability to manage multiple senior stakeholders and complex client environments
- Confidence working with data, performance metrics and commercial outcomes
- Excellent communication and presentation skills, with the ability to influence at a senior level
- Strong organisational and project management skills across multiple high-value accounts
- A proactive, commercially minded approach with a focus on growth and client success
- Ability to operate strategically while remaining hands-on when needed
Benefits
- Hybrid working environment with a genuinely strong culture
- Competitive salary + performance incentives
- Catered Friday lunches and a fully stocked beer & wine fridge
- Regular social events, including mid-year awards and end-of-year celebrations
- Paid day off on your birthday
- Opportunity to work with a global, high-performing team
Think this sounds like you? Apply now - we’d love to hear from you.
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