Supervisor, Personal Insurance

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

Position Summary

The successful candidate will lead their team in the financial success of the branch and HUB. Delivering exceptional client experience and sales excellence, through training, coaching, mentoring and motivating employees.

Responsibilities

• In collaboration with the Branch Leadership team, work towards the development of a high performing and engaged team
• Build positive client, and employee relationships
• Support, coach and train employees
• Resident Technical and Process expert for the branch
• Conduct professional performance reviews with direct reports with assistance of AVP
• Maximize resources through effective scheduling
• Ensure compliance with all insurers (ICBC, Family etc.), Insurance Council of BC and Privacy Act rules and regulations
• Manage sales, retention and service needs of clients, balancing between Insurance Advisor and Supervisor duties as appropriate
• Ensure control of ICBC inventory and correct handling of all documents and funds
• Lead the continuous improvement, organization and efficiency of the branch
• Handle and resolve client and dealership concerns in a positive proactive fashion
• Ensure employees are connected to the mission, values and goals of HUB
• Perform Insurance Advisor duties when necessary
• Other duties and responsibilities as needed
• Maintain dealership relationships

Skills, Characteristics & Qualifications

• Level 2 General Insurance License
• Ability to work collaboratively with direct reports, colleagues and front line talent to create a results driven and team oriented environment
• 4+ years of experience in the Insurance Industry
• Strong communication skills, both verbal & written
• Excellent interpersonal skills with a variety of internal and external clients
• Passion and firm understanding of business and financials
• Ability to plan and manage at the operational, branch level
• Strong organizational skills
• Commitment to continued learning & development
• Leadership & management
• Sales
• Client experience

The expected salary range for this position is $60,000 to $70,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Our Culture Starts with You

• We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
• We want you to be INNOVATIVE and open to sharing your ideas
• You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
• You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER
• You work with a high degree of INTEGRITY and ACCOUNTABILITY

To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page!

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Up to 25%

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