Customer Support Specialist

We are looking for a Customer Support Specialist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.

In this role you will need to hold an expert level of expertise in writing, editing, and language use. Other related fields include, but are not limited to: applied skills in research and fact-checking.

Benefits

• This is a full-time or part-time REMOTE position
• You’ll be able to choose which projects you want to work on
• You can work on your own schedule
• Projects are paid hourly starting at $25-$30+/hr, with bonuses on high-quality and high-volume work

Responsibilities

• Give AI chatbots tasks and evaluate their outputs
• Evaluate the quality produced by AI models for correctness and performance

Qualifications

• Fluency in English (native or bilingual level)
• Detail-oriented
• Excellent command of grammar, style, and brand voice
• A current, in progress, or completed Bachelor’s degree is preferred but not required

Notes

Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. Only applicants in the United States will be considered for this role. This is an independent contract position.

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