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Bit by Bit Inc Himalayas · Posted 23d ago

Help Desk Engineer - Support Clients in the US

, USD 10800-14400 Full time Remote

IT Helpdesk Engineer Technical Support Help Desk Openings Help Desk Jobs Support Engineer
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Indexed description

Work as a Help Desk Engineer to provide technical support and customer service to US-based clients, delivering exceptional service via phone and email, and managing support tickets in a proprietary ticketing system. Opportunities for growth and skill enhancement in a fast-paced environment.

Requirements

  • Bachelor’s degree in a technical field (preferred) or equivalent experience
  • Minimum of 1 year in a Managed Services IT environment preferred
  • Relevant certifications (Microsoft, Apple, CompTIA, Cisco, Fortinet) are a plus

Benefits

  • Competitive salary based on experience
  • Certification training opportunities
  • Health and dental insurance
  • Paid vacation
  • Simple IRA with employer match

Originally posted on Himalayas

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