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Altraize Linkedin · Posted 1mo ago

Oracle Fusion ERP Support, Riyadh

Dammam, Eastern Province, Saudi Arabia

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Indexed description

Application Support & Issue Resolution

  • Provide L2/L3 functional application support to their respective business stakeholders in Finance, Supply Chain, and Human Capital (incl. Payroll) teams.
  • Analyze, troubleshoot, and resolve defects, data issues, configuration gaps, and user reported incidents.
  • Document recurring issues, root cause analysis, and system / process improvement recommendations.
  • Ensure timely closure of tickets aligned with defined SLAs.
  • Work with Oracle Support to log, track, and resolve SRs when required.
  • Assist with OTBI, BIP reports, FRS, and dashboards.
  • Support data corrections, reconciliation, and validation.
  • Ensure data integrity across modules.
  • Participate in monthly governance meetings with business and IT leadership.

Enhancements & Change Requests

  • Work closely with business stakeholders to gather requirements for CRs.
  • Evaluate feasibility, impact analysis, and solution design.
  • Perform configuration, testing (SIT/UAT), and facilitate deployment activities.

Experience & Qualifications

  • 7–10 years functional experience in their respective track Oracle Fusion (Cloud) ERP
  • At least 2-3 end to end implementations, with strong post go live support experience.
  • Solid understanding of integrations, workflow, security, and reporting tools.
  • Experience troubleshooting Fusion issues using logs, audit, and diagnostics.
  • Strong communication skills for dealing with business and IT stakeholders.
  • Ability to work full time on site in Riyadh (Iqama mandatory).
  • Oracle Cloud certification in Financials, SCM, or HCM is a plus.

Soft Skills

  • Strong ownership and accountability mindset.
  • Ability to work under pressure in a live operational environment.
  • Stakeholder engagement and expectation management.
  • Flexibility to support critical issues outside working hours when required

Location: Riyadh, Saudi Arabia (On site, Iqama Mandatory)

Language: Fluent in English (must), Arabic speaking is preferred but not mandatory

Skills: erp,cloud,fusion,application support,oracle

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