Executive Assistant & Business Support Lead

Our client, a prominent hospitality operator, is looking for an Executive Assistant & Business Support Lead. This is a newly created role for someone who knows how to get things done — and how to bring others along with them.

You'll work closely with senior leadership, keeping operations running smoothly while taking ownership of the business support function. If you come from a hospitality, retail, or healthcare background and you're used to wearing multiple hats, you'll feel at home here.

What you'll be doing

• Providing high-level executive support — diary management, correspondence, stakeholder coordination
• Leading and improving the business support function across the organisation
• Acting as the central point of contact between internal teams and external partners
• Supporting operational planning, reporting, and project delivery
• Identifying and driving improvements across admin and support processes

Ideal candidate

• 7+ years in an EA, Office Manager, or Business Support Lead role
• Background in hospitality, retail, or healthcare is a strong advantage — you'll understand the pace and the people-focused
• Strong at prioritising when priorities shift — and they will
• A confident communicator who builds trust quickly
• Comfortable working independently or working as part of a wider team
• At ease with modern business tools and systems