Operations Director - FMCG - Supply Chain

Operations Director - FMCG - Supply Chain

Our client is seeking an Operations Director with a strong commercial, relationship management and senior operational experience to join their senior team. The successful candidate will play a central role in shaping operational capability, embedding continuous improvement and supporting the future growth and resilience of the organisation. Excellent remuneration package.

The Role:

Leadership & Organisational Capability

• Lead and develop high-performing operational teams across multiple disciplines.
• Create a culture focused on accountability, collaboration, innovation and continuous improvement.
• Build organisational capability through coaching, succession planning and talent development initiatives.
• Support cross-functional alignment between operational, commercial, compliance and strategic teams.

Operational Management & Service Delivery

• Lead all operational activities ensuring operational systems, processes and delivery channels perform efficiently.
• Develop and implement operational plans aligned to organisational objectives/targets.
• Drive operational performance through KPI management, reporting and performance monitoring frameworks.
• Oversee operational readiness, scalability and capacity planning to support future growth.
• Ensure operational continuity through effective risk management, contingency planning and issue resolution.

Logistics & Network Oversight

• Manage the performance of logistics operations, and third-party service providers.
• Ensure operational partners meet contractual obligations, service standards and compliance requirements.
• Identify opportunities to improve network efficiency, service quality and cost effectiveness.
• Work closely with stakeholders to improve performance and experience.

Commercial & Financial Oversight

• Manage operational budgets and ensure effective cost control across operational functions.
• Support financial planning and resource allocation to ensure long-term operational sustainability.
• Monitor operational expenditure, supplier performance and contract efficiencies.
• Contribute to strategic business planning, growth initiatives and operational investment decisions.

Continuous Improvement & Innovation

• Lead operational improvement initiatives to enhance efficiency, service delivery and stakeholder satisfaction.
• Use operational data, insights and analytics to inform decision-making and identify improvement opportunities.
• Support the implementation of new technologies, systems and operational processes.
• Drive innovation across operational practices to strengthen long-term effectiveness.

The Candidate:

• 3rd level degree
• Senior operational leadership experience within logistics, supply chain, retail operations, FMCG or similar sectors.
• Proven experience managing a large team and working with partners.
• Strong background in operational performance management, process optimisation and service delivery.
• Experience operating within regulated or compliance-driven environments.
• Demonstrated commercial and financial management capability.
• Strong stakeholder management and relationship-building skills.

For more information, please call Carol on 01 4663983 or Email [email protected]