FINEOS Business Analyst

Business Analyst – Corporate Solutions Programme

Location: Dublin 18 (Hybrid working model)

Contract Duration: 12 months

Role Overview

We are seeking a highly experienced Business Analyst with strong Life & Pensions domain expertise to join our Corporate Solutions Programme on a 12‑month contract. This is a high-profile, strategic programme focused on transforming corporate life assurance and pension solutions through digital innovation and improved operational efficiency.

The successful candidate will play a pivotal role in bridging business needs with technology delivery, ensuring requirements are clearly defined, validated, and successfully implemented across the programme.

Key Responsibilities

Requirements Gathering & Analysis

• Engage with business and technical stakeholders to elicit, document, and validate business and system requirements
• Analyse and document current-state and future-state business processes and workflows

Solution Definition

• Translate business needs into clear business specifications and user stories for development teams
• Work closely with architects and developers to ensure proposed solutions are feasible, scalable, and aligned with business objectives

Domain Expertise

• Apply in-depth knowledge of life assurance and pensions products, regulatory requirements, and operational processes
• Support initiatives across product configuration, policy administration, claims, billing, and customer servicing

Stakeholder Engagement

• Facilitate workshops, walkthroughs, and feedback sessions with internal teams and third-party vendors
• Act as a trusted advisor to key stakeholders throughout the delivery lifecycle

Testing & Validation

• Support test planning, execution, and defect management
• Assist with User Acceptance Testing (UAT) and ensure business sign-off on delivered solutions

Documentation & Reporting

• Produce and maintain high-quality documentation including business requirements, process flows, and training materials
• Provide regular progress updates, highlighting risks, issues, and dependencies to programme leadership

Skills & Experience

• Proven experience as a Business Analyst within Life & Pensions, ideally supporting group pension arrangements
• Strong understanding of life assurance products, pension administration, and relevant regulatory frameworks
• Experience working in Agile delivery environments with cross-functional technology teams
• Excellent communication, facilitation, and stakeholder management skills
• Proficient in tools such as Jira, Confluence, Visio, and the Microsoft Office Suite

Preferred Qualifications & Experience

• Bachelor’s degree in Business, Finance, Information Systems, or a related discipline
• Experience with platforms such as LiFE400, FINEOS, Salesforce, or other life & pensions administration systems (highly advantageous)
• Familiarity with GDPR, IORP II, and other relevant regulatory standards