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Ingram Micro Linkedin · Posted 22d ago

Supervisor Operaciones

San José, San José, Costa Rica

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Indexed description

Position Summary:

Administers and operates the organization's, including processing, PVD and others. Prepares and coordinates schedules. Ensures the effectiveness of operating procedures, space utilization, and maintenance and protection of facilities and equipment.

What you bring to the role:

Supervises support level employees. Sets day-to-day operational objectives for the team. Problems faced may be difficult but typically are not complex. Ensures policies, practices and procedures are understood and followed by direct reports and stakeholders. Receives predetermined work assignments that are subject to moderate level of control and review.

Supervises support level associates (clerks, production associates, technicians) in an organization characterized by high transactions or processes.

Sets day-to-day operational objectives for the team to ensure task completion.

Assignments are largely established in accordance with schedules and deliverables.

Contributes to the development of processes and procedures and ensure that employees operate within these guidelines. Can make exceptions to some but not all processes and procedures.

Thorough knowledge of department processes. Point person to resolve issues elevated by support personnel. High School Diploma or equivalent experience required. Four year college degree not required but strongly preferred. Minimum 5 years functional experience including a minimum of 3 years specific experience and 1 year of leadership experience.

  • This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.
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