New Business Account Manager, SMB Cloud
Indexed description
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in one or more of the following: sales, client relationship, or account management.
- Experience in technology sales focused on developing relationships with current business customers and growing their spend, in the MENA region.
- Experience managing multiple tasks with shifting priorities and varying deadlines.
- Experience with cloud computing.
- Ability to communicate in English and Arabic fluently in order to work with clients in the Middle East and North Africa (MENA) region.
As an Account Manager, you will help to develop the business, bring Google's portfolio into SMB companies around the world, and manage customer and stakeholder relationships with ease.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Build and maintain executive relationships with customers in the Small-and-Medium-sized Business (SMB) and upper mid-market space, influence long-term direction, and act as a trusted advisor.
- Develop and execute a territory business plan, and build targeted account plans across key verticals.
- Execute demand generation activities as needed; engage, educate, and ensure satisfaction of the installed base.
- Qualify and assist customers in identifying use cases suitable for Google Cloud deployment. Articulate key differentiators and typical customer journeys whilst displaying a passion for computer science and cloud technology.
- Manage multiple opportunities through the entire cycle simultaneously; work with cross-functional teams as necessary and serve as the primary customer contact for all business-related activities.
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