Medico Partners
Linkedin · Posted 1mo ago
Dispatcher (Stoke-on-Trent)
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Indexed description
Position: Dispatcher
Location: Stoke-on-Trent
Contract Type: Full-time / Part-time
Shift Time: 1800-24:00
Salary: Dependent on Experience
About The Role
We are seeking an organised and proactive Dispatcher to join our team Stoke-on-Trent. This role is crucial in coordinating patient transport, managing driver schedules, and ensuring timely communication between staff and services. You will play a key part in supporting patient care by keeping operations efficient and responsive.
Key Responsibilities
- Coordinate and dispatch drivers for patient transport and medical deliveries.
- Monitor schedules and adjust assignments to meet urgent needs.
- Act as the central communication point between drivers, clinical staff, and management.
- Maintain accurate records of journeys, timings, and service requests.
- Ensure compliance with NHS and UTC operational policies.
- Handle urgent calls and prioritise tasks effectively under pressure.
- Previous experience in dispatch, logistics, or healthcare coordination preferred.
- Strong organisational and multitasking skills.
- Excellent communication and problem-solving abilities.
- Ability to remain calm and professional in high-pressure situations.
- IT literacy (basic knowledge of scheduling software or databases).
- Flexibility to work shifts, including evenings and weekends. xlqdzyr
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