Human Resources Manager

Company Description

Graspa Group, founded in 2002 by Graziano Sbroggio, is a renowned restaurant management company based in Miami. Known for combining exceptional food with outstanding hospitality, the company has grown to employ over 250 team members. Graspa Group achieves legendary status in the hospitality industry through its unwavering commitment to professionalism, innovation, and quality. Operating a variety of well-loved concepts such as Salumeria 104, Segafredo, Spris Artisan Pizza, The Leinster, Spuntino Catering, and Da Angelino, it continues to create memorable dining experiences.

Description

This is a full-time, on-site role based in Miami, FL. We are seeking a highly skilled HR Manager to join our dynamic team in the hospitality industry. This position is integral to our organization's success, as it focuses on enhancing employee performance, fostering a positive work environment, and ensuring compliance with all HR policies and regulations. The ideal candidate will be responsible for managing the daily operations of human resources, providing support in various HR functions, and implementing best practices that align with our company's goals and values. The HR Manager will work collaboratively with department heads to understand their staffing plans and develop strategies for recruitment, retention, and employee engagement. This role requires a seasoned professional who is well-versed in labor laws, employee relations, and talent management. The ideal candidate will also play a crucial role in designing and executing employee development programs, managing performance appraisal systems, and contributing to a culture of continuous improvement. If you are passionate about human resources and are dedicated to creating an exceptional workplace in the hospitality sector, we encourage you to apply for this challenging and rewarding opportunity.

Essential Duties and Responsibilities:

• Oversee daily HR operations and ensure compliance with labor laws and company policies.
• Facilitate onboarding and orientation programs for new employees to ensure smooth integration.
• Support employee relations efforts by addressing concerns and resolving conflicts in a timely manner.
• Administer compensation, benefits, and performance appraisal systems effectively and fairly.
• Assist in the design of retention strategies to improve employee satisfaction and reduce turnover.
• Responsible for coordinating and processing J-1 visa applications, including liaising with sponsoring agencies, ensuring compliance with program regulations, and supporting international candidates throughout the visa process.
• Using HRIS or reports to track trends (e.g., turnover, engagement) and inform decisions.
• Ensuring accuracy in records, policies, and communications.
• Review, guide, and approve management recommendations on employment terminations.
• Process payroll for all locations to include but not limited to review of employee profile, terminations, ledgers, payroll change status and garnishments.

Talent Acquisition & Recruitment:

• Lead full-cycle recruitment for restaurant and corporate positions.
• Source, interview, and attract top hospitality talent.
• Build recruiting pipelines for management and hourly positions.
• Develop partnerships with hospitality schools, recruiters, and job platforms.
• Support restaurant openings and staffing initiatives.

Training & Development:

• Create and oversee training programs for FOH, BOH, and management teams.
• Maintain and improve SOPs, onboarding materials, and training systems.
• Ensure consistent execution of company standards and hospitality culture.
• Coordinate leadership development and management coaching.
• Monitor training completion and performance progress.

Culture:

• Support employee relations and team engagement initiatives
• Promote a positive, professional, and hospitality-driven culture
• Assist with compliance, policies, and HR best practices
• Partner with Operations leadership to improve retention and performance
• Help drive accountability, communication, and leadership development across locations

Requirements:

• Bachelor's degree in human resources, Business Administration, or a related field; or an equivalent combination of education and relevant professional experience.
• Minimum of 3-5 years of experience in Human Resources in the hospitality industry.
• Strong knowledge of HR practices, labor laws, and in recruitment & talent acquisition.
• Excellent interpersonal and communication skills, with the ability to build relationships at all levels.
• Experience creating and implementing training programs
• Strong problem-solving skills and a proactive approach to employee engagement.
• Bilingual english/spanish preferred.

Benefits:

• Medical, Dental, and Vision benefit options.
• Life insurance.
• Paid Vacation.
• House Account.
• Employee discount.