Delivery Lead

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 23 sequential quarters of growth with $422.5M in Q3 FY26 revenue, up 4.0% Q-o-Q and 17.3% Y-o-Y growth. Our 26,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We won the 2025 ISG Star of Excellence™ Award for AI and Data Excellence and were named a Leader in the Everest Group Talent Readiness for Next-generation Data, Analytics and AI Services PE…® Assessment 2025.

ISG Star of Excellence 2025 – AI & Data Excellence Award

Persistent receives the ISG Star of Excellence™ 2025 AI & Data Excellence Award for enterprise leadership in generative AI, automation, and analytics.

About the Position- Delivery Lead- CMT

Location- Bay Area, CA

Delivery Lead to manage and grow strategic engagements with a key client in the Communications & Technology space. This role will act as the face of Persistent at the client location, driving delivery excellence, strengthening executive relationships, and enabling high-impact programs across networking, cloud, and digital platforms.

The ideal candidate brings strong delivery leadership, deep understanding of client’s ecosystem, and experience managing large-scale, global programs.

Key Responsibilities:

Client Engagement & Relationship Management

• Serve as the primary onsite leader and trusted advisor for Client stakeholders
• Build strong relationships with engineering leaders, product owners, and business teams
• Align delivery with Client’s priorities across networking, cloud, security, and platform engineering

Identify opportunities for account expansion, innovation, and value creation

Program & Delivery Leadership

• Own end-to-end delivery of complex programs involving distributed onsite-offshore teams
• Drive execution across product engineering, platform development, cloud, and data initiatives
• Ensure delivery meets quality, timelines, and cost expectations

Establish strong governance, risk mitigation, and escalation mechanisms

Client Ecosystem & Domain Alignment

• Leverage understanding of Client technologies (networking, enterprise platforms, security, observability)
• Work closely with client teams on product development, system integration, and platform modernization

Support solutioning for initiatives around cloud-native architectures, APIs, automation, and AI-led operations

Team Leadership & Collaboration

• Lead cross-functional teams across engineering, QA, DevOps, and data
• Act as a bridge between Client stakeholders and offshore delivery teams
• Mentor delivery managers and ensure high performance and engagement

Financial & Commercial Management

• Own engagement financials, including forecasting, revenue tracking, and margin management
• Ensure compliance with contracts, SLAs, and billing milestones
• Drive efficiency and optimization across delivery

Operational Excellence & Governance

• Implement best practices in Agile/SAFe delivery models
• Track KPIs, delivery metrics, and customer satisfaction
• Ensure adherence to Persistent’s delivery frameworks and Client’s governance expectations

Required Qualifications

• 15–20 years of experience in IT delivery/program management
• Proven experience managing large enterprise clients (preferably Cisco or similar tech companies)
• Strong experience in onsite-offshore delivery model
• Good understanding of networking, cloud, and enterprise platforms
• Excellent stakeholder management and communication skills

Preferred Qualifications

• Prior experience working with Client or similar networking/technology companies
• Exposure to cloud (AWS/Azure/GCP), microservices, APIs, and DevOps
• Familiarity with networking concepts, security, and observability platforms

Certifications like PMP, SAFe, or Agile Scrum