B2B Sales Manager

Are you passionate about driving business growth and leading successful teams? As an B2B Sales Manager, you'll oversee and inspire a dynamic team dedicated to generating revenue and fostering business growth. You will lead efforts in business development to grow one of our newest accounts . Build strategic client relationships alongside internal and external stakeholders and make a significant impact.

You have:

• 3 to 5 years of proven work experience in a leadership sales role (must)
• 3+ years of Sales B2B experience (must)
• 1+ years of BPO experience (desirable)
• English Proficiency B2+ (must) // French is a plus in your application
• Willingness to commute to our site located in CDMX, Insurgentes (near by Poliforum)
• A passion for customer experience and driving team results
• Experience in operations (BPO) and strategy building
• Excellent Coaching history
• A record of developing and retaining great employees
• Experience maximizing revenue through best practices
• Experience working with Salesforce.com or similar CRM
• Experience finding solutions as a manager
• Change Management skills

You will:

• Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
• Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
• Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
• Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
• Be a point of escalation for our clients and respond promptly to any issues
• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
• Work with client contact on reporting and forecasting
• Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
• Work with client contact on reporting and forecasting
• Coordinate team incentives and Sales Performance Incentive Funds