Director of Veterans Services

JOB REQUIREMENTS: Kenosha County is seeking a dedicated Veterans

Services Director to lead outreach efforts and serve as an advocate for

veterans and their families. This role offers the opportunity to elevate

countywide engagement, expand awareness of benefits, and reinforce the

County\'s commitment to those who have served through professional,

community-focused leadership. If you\'re ready to make a meaningful

impact and lead with purpose, we invite you to apply today. Position

Summary and Job Duties The Veterans Services Director, reporting to the

Human Services Department Director, is an advanced level managerial

position that plans, administers, manages, and monitors the Veterans

Office Operations, Functions, Services, And Staff. The Individual Who

holds this position determines the strategic objectives and direction

needed to ensure that benefits are delivered to eligible veterans and

their dependents based on criteria specified by state statutes and

federal rules and regulations. This position serves as direct liaison

and advocate for the county population of over 13,000 veterans and their

eligible dependents. Job duties include: Advocate for veterans and their

Eligible Dependents With Filing For Benefits Such As Disabilities,

pension, education, and healthcare Manage overall office operations, to

include providing extended office hours in western part of Kenosha

County Provide outreach and education throughout Kenosha County to

create knowledge of issues impacting veterans, and provide resources

related to services available for all veterans including those recently

serving Advise Directors of VA Regional Office, VA Medical Centers, and

Wisconsin Dept. of Veterans Affairs on a variety of issues and matters

that impact veterans Prepare and implement office policies and

procedures Provide crisis intervention for homeless veterans, to include

financial literacy and financial assistance for rent, utilities, food,

and gas cards Plan and prepare annual budget, CVSO Grant, reports, and

Division reviews Prepare annual performance evaluations of staff

Participate in the recruitment process Participate in employment issues

regarding discipline Plan and execute Homeless Stand Down, Veterans Day

celebration, Veteran Town Hall meetings for veterans, to include local

involvement Participate in VA Appeals Hearings, mitigation, and

Negotiation Of VA Disability Compensation Benefits Visit Homes,

hospitals, senior housing, assisted living, and nursing homes to assist

veterans or widows, to include providing presentation on VA benefits as

needed Provide veterans and families with up-to-date information about

veterans\' benefits, to include changes to policies and laws governing

Veterans Affairs benefits Perform the duty as a notary public and

certify state property tax credit eligibility and certifying DD-214

(discharge paperwork) Oversee updates to division webpage and social

media Facebook Assist veterans to file appeals process of claim, to

include assistance with legal representation at the U.S. Court of

Appeals for Veterans\' Claims Continually keep up to date regarding the

changes in veterans\' benefits in both federal and state agencies

Promote staff professional development by providing opportunities for

them to attend training and maintain VA accreditation Perform other work

as required or assigned Benefits Health, dental and vision insurance

effective first of month following 30 days of employment with the

ability to reduce premium contribution through participation in a

wellness program Flexible Spending Accounts Employee Assistance Program

Paid Time Off Twelve Paid Holidays Retirement Plan: Participation in the

Wisconsin Retirement System which includes county-paid life insurance

Tuition Reimbursement Physical Demands The physical demands described

here are representative of those that must be met by an employee to

successfully perform the essential functions of this j b. Reasonable

accommodations may be made to enable individuals with disabilities to

Perform The Essential Functions. The Position Involves Light Physical

demands, such as exerting up to 25 pounds of force occasionally

Selection Process Application Review - Qualifying Oral Interview -

Qualifying Background Check - Qualifying Drug Screen - Qualifying If you

require accommodations at any point in the selection process because of

a disability, please notify Human Resources in advance for arrangements.

To learn more about the Kenosha County Division of Veterans Services,

please visit: https://www.kenoshacountywi.gov/368/Veterans-Services

Applications must be submitted no later than Thursday, May 28, 2026, at

noon CST. Kenosha County is a Wisconsin Retirement System participating

employer. Your participation is required, which includes an employee

contribution. 2026 Hiring Range: \$78,396 \$93,329 annually. The pay

grade for this position is E10 (Min. \$78,396 Max. \$108,262 annually).

We are located in Kenosha County, an expanding community along the

shores of Lake Michigan and less than an hour away from Milwaukee and

Chicago. To see why Kenosha County is a great place to live, work, and

play, please visit: https://www.visitkenosha.com/ or

https://lifebalancedkenosha.com/. Thank you for your interest in

employment with Kenosha County! \*\*\*\*\* OTHER EXPERIENCE AND

QUALIFICATIONS: Success Factors Knowledge of: U.S. Code Title 38 and

Wisconsin Statutes Chapter 45 Various agencies and departments to assist

veterans with benefits Local organizations with capability to assist

veterans with issues Veterans\' programs and regulations Skill in:

Leadership and supervision Communication and strategic resolution Time

management Ability to: Use computers, various software programs, and

social networking Read and interpret the federal and state regulations

Counsel veterans and eligible dependents Write reports and documents for

senior leadership Work and coordinate with outside agencies Maximize use

and distribution of financial resources Be compassionate and sympathetic

when providing assistance Research findings for both veterans and their

legal representative Remain professional and courteous at all times Lead

and develop a diverse workforce and promote a sense of belonging for all

staff Work respectfully in a diverse and inclusive environment Job

Requirements, Training and Experience Must have served a minimum of two

years in the military and received an honorable discharge \*\*\*\*\*

APPLICATION INSTRUCTIONS: Apply Online: www.kenoshacountywi.gov/jobs