Dir, Facilities Management
Indexed description
Major Job Accountabilities
Facilities Operations & Maintenance
- Oversee the operation, maintenance, and repair of all bank facilities, including branches, corporate campus, and other locations.
- Ensure all facilities are kept in excellent working order to support uninterrupted banking operations and customer service.
- Develop and manage preventive maintenance programs.
- Respond to and resolve facility-related issues in a timely and cost-effective manner.
- Manage facilities budgets, monitor expenses, and ensure spending aligns with financial and operational goals.
- Evaluate lifecycle costs of building systems and recommend capital investments that reduce long-term operating expenses.
- Lead initiatives to improve energy efficiency and reduce utility costs across all locations.
- Monitor energy usage, identify inefficiencies, and implement solutions such as lighting upgrades, HVAC optimization, and energy management systems.
- Support sustainability goals while balancing regulatory, operational, and financial considerations.
- Manage relationships with external vendors, contractors, and service providers.
- Negotiate and oversee service contracts to ensure quality performance, regulatory compliance, and cost effectiveness.
- Ensure vendors adhere to bank security standards and operational protocols.
- Ensure facilities comply with all applicable safety, building, environmental, and regulatory requirements.
- Maintain emergency preparedness, life-safety systems, and business continuity readiness related to facilities.
- Partner with risk management, security, and compliance teams to mitigate operational and physical risks.
- Develop short- and long-term facilities plans aligned with the bank’s growth, branch strategy, and operational needs.
- Track and report key performance indicators related to costs, energy usage, maintenance, and vendor performance.
- Provide regular updates and recommendations to senior management.
- Ten (10) years experience in vendor and relationship management
- Ten (10) years in project management or facilities/property management preferred
- Ten (10) years supervisory experience
- Able to manage multiple vendors, understand agreements and hold accountable.
- Knowledge and understanding of accounting principles as they pertain to budgeting.
- Must be able to apply logic to identify, analyze and resolve problems effectively.
- Able to comprehend detailed technical blueprints and construction specifications.
- Able to interpret data applicable to contract development and claims settlement.
- Excellent verbal, written, and interpersonal communication skills to:
- Consult with senior management and department managers on matters relating to their areas of responsibility.
- Negotiate and consult with service vendors, architects, engineers, contractors, and others in related fields.
- Must be organized and able to meet multiple priorities and project due dates.
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