Business Analyst

Job Description – Business Analyst (BUS) – Collections & Recovery (CRWnp)

Role Overview

We are seeking an experienced Business Analyst (BUS) with strong domain expertise in Collections & Recovery to support the CRWnp (Collections & Recovery Workbench – next phase) initiative. The role will focus on translating high-level business requirements into detailed, low-level functional specifications, ensuring readiness for implementation and future scalability.

Key Responsibilities

1. Requirement Engineering (Core)

• Break down high-level BUS requirements into:
• Detailed functional specifications (L3/L4 level)
• Process-aligned use cases and user stories
• Ensure end-to-end coverage across:
• Pre-delinquency
• Collections (soft & hard)
• Recovery (legal / post-write-off)

2. Process Documentation

• Document as-is and to-be processes for Collections & Recovery
• Create process models using Adonis
• Define:
• Process flows
• Decision points
• Exception handling scenarios

3. CRWnp Solution Alignment

• Map business requirements to CRWnp capabilities
• Identify:
• Functional gaps
• Enhancement opportunities
• Ensure readiness for future adjustments and scalability

4. Stakeholder Management

• Collaborate with:
• Business stakeholders (Collections, Recovery, Risk)
• IT / Architecture / Delivery teams
• Conduct requirement workshops (German + English)

5. Data & Functional Detailing

• Define:
• Data requirements (DPD, customer, exposure, payments)
• Business rules (segmentation, prioritization, escalation)
• Support integration with core systems (loan/CRM/payment)

6. Testing & Validation

• Support:
• UAT definition and execution
• Scenario validation for collections flows
• Ensure requirements traceability (BRD → FSD → Test cases)

++++++++++++++++++++++++++++++++++++++++++++++++

3 days onsite 2 remote in Frankfurt office

C1/C2 German speaking

BA – Financial services, Banking

Role 1

Mortgages & CoFi (Credit & Lending)

Role Summary

Boolean string - ("mortgage" OR "consumer finance") AND "business Analyst" OR "business analysis" AND "german speaking" AND "AI"

We are looking for experienced Business Analysts to support Mortgage and Corporate Financing (CoFi) workstreams, with a strong focus on lending lifecycle processes, credit decisioning, and AI-enabled solutions. The role involves close collaboration with business stakeholders to capture requirements and translate them into implementable solutions.

Key Responsibilities

• Capture, analyze and document business requirements across the lending lifecycle (Advisory, Initiation, Credit Decisioning)
• Support Business Functional Analysis for:
• Lending products
• Prolongation and post-decision processes
• Contribute to the design of AI-based solutions, including:
• Agentic AI for credit decisioning
• AI-driven document processing and handling
• Support solution definition
• Work closely with business, IT, and architecture teams to ensure end-to-end traceability from requirements to solution design
• Support workshops, requirement walkthroughs, and validation sessions with business stakeholders

Required Skills & Experience

• Strong experience as a Business Analyst / Business Functional Analyst in banking or financial services
• Domain knowledge in Mortgages, Lending, or Corporate Financing
• Experience across end-to-end lending lifecycle processes
• Exposure to AI-enabled solutions (credit decisioning, document management) is a strong advantage
• Strong analytical, documentation, and stakeholder management skills
• Ability to work in fast-paced, short-start engagements

Language & Location

• C1 German in speaking & writing skills
• Frankfurt HCL Office

++++++++++++++++++++++++++++++++++++++++++++++++++

Job Description – Business Analyst (BFA)

Stream 2: Daily Banking (Payments, Cards & Deposits)

Boolean string - Core Banking, Business Analyst, Fluent German speaking

Role Summary

We are seeking Business Analysts to support Daily Banking initiatives covering payments, cards, and deposit products. The role focuses on end-to-end business analysis, process design, and supporting MVP deliveries across modern banking platforms and channels.

Key Responsibilities

• End-to-end business analysis for Daily Banking processes
• Capture and document business requirements and functional specifications
• Design and optimize business processes across channels and platforms, including:
• Payments and Cards
• Digital and branch channels
• Support solution design
• Act as a bridge between business stakeholders, IT teams, and vendors during design and delivery

Required Skills & Experience

• Proven experience as a Business Analyst in retail / daily banking
• Strong knowledge of payments, cards, and deposit products
• Experience working on digital banking platforms and core banking integrations
• Familiarity with modern core banking platforms (e.g., Thought Machine) is a strong advantage
• Strong communication, structured documentation, and stakeholder engagement skills

Language & Location

• C1 German in speaking & writing skills
• Frankfurt HCL Office