Digital Trainer

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Aneurin Bevan University Health Board support flexible working.

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Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.

Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086

Job Overview

This post is fixed term/secondment for 22 months June 2026 - March 2028 due to funding

If you are interested applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

An exciting opportunity has arisen for a Digital Trainer within the Health Boards Digital, Data & Technology Directorate, Aneurin Bevan University Health Board (ABUHB). The role will form part of the digital community programme, supporting the project team to deliver high quality digital training to staff across Mental Health and Learning Disabilities directorate.

ABUHB is an integrated, progressive and ambitious teaching and research organisation who are in the midst of delivering a major programme of change to transform healthcare for our patients and citizens. It has been pro-active in adopting and implementing new ways of working as part of its digital transformation.

As a member of the dynamic and innovative Digital, Data & Technology directorate, you will be a member of the programme & projects team. The projects you will work on will allow you to build on your current skills and experience and provide you with opportunities for personal and professional development.

Main duties of the job

This role will be part of Digital, Date and Technology department who are responsible for developing and implementing a new clinical system and enhancing current functionality.

As a trainer in Digital, Data and Technology you will be responsible for the delivery of training the new digital system and the ongoing support of users post go LIVE. You will be a member of a small team that is within the Business Change and Benefits team. You will play a proactive part in the support and implementation of new digital projects and be expected to communicate with a wide range of stakeholders and all grades of ABUHB staff.

You will be a key player, bringing a flexible, positive and can do approach to the training of staff from a cross section of services including clinical and non clinical.

You will work with a wide range of stakeholders from varying professions across the health board, other NHS and 3rd party organisation/suppliers. This will include the requirement to attend sites regularly, sometimes at short notice. If you are looking for a new challenge in a prosperous department then this role is for you.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Qualifications And/or Knowledge

Essential criteria

• Knowledge of specialised IT systems, IT qualification in relevant area to diploma level or equivalent level of experience, Evidence of continued professional development

Desirable criteria

• TAP training qualification, ITIL (Information Technology Infrastructure Library) Foundation

Experience

Essential criteria

• Experience of delivering training, Experience of delivering training in a versatile environment, Experience of delivering training large groups of people, Experience in providing Floor walking support, Administrative experience, Experience of troubleshooting to aid in issue resolution, Exposure to problem solving, Experience of handling confidential data, Experience of handling complaints

Desirable criteria

• Experience delivering training as part of an IT project, Experience of delivery training on Digital Clinical systems, Experience of delivery training in a clinical environment, Experience of Mental Health systems

Aptitude and Abilities

Essential criteria

• Able to establish trust and professional working relationships with staff, Proficient in the use of MS Office, particularly Word, Excel, E mail, PowerPoint and Teams, Excellent communication skills, Experience in using a range of techniques to communicate with staff at various levels, Able to work with staff at all levels, Ability to prioritise and manage own workloads to meet deadlines effectively, Able to work within guidelines and policies, Proven organisational skills, Able to work independently, Able to adapt quickly to changing situations

Desirable criteria

• Ability to learn new systems quickly, Service Point skills, Knowledge of SharePoint

Other

Essential criteria

• Ability to work at multiple sites and travel between sites in a timely manner