Sales Coordinator

BASIC PURPOSE: Sales Coordinator will be an efficient back-up to the property Director of Sales, assisting with all sales functions as directed by the GM/DOS

DAILY TASKS MAY INCLUDE:

· Participate in daily stand-up meeting / manager’s meeting

· Complete reader board signage for in-house meetings or groups

· Ensure meeting room is set properly; assign staff to assist with breaks

· Visit in-house clients to greet and ensure all needs are met or exceeded

· Complete a minimum 5 proactive sales calls and or publicity calls (between 9 am – 11:30 am). No other work should be completed during this time… proactive selling only!

· Complete electronic campaigns as directed to promote hotel rooms

· Complete follow up calls on outstanding tentative agreements

· Complete follow up calls on definite upcoming groups (for rooming lists, cut-off dates, etc.)

· Complete proposals, tentative & definite contracts within 24 hours of contact with the guest

· Complete Loss of Business reports

· Enter definite group blocks into OnQ Sales & Events

· Contact past groups to determine future needs

· Complete research on potential groups and transient business (for future proactive calls)

· Verify billing, posting of meeting revenues, & collect payment from in-house groups

· Respond to incoming meeting and sleeping room inquiries (avoid voice mail if possible)

· Complete and circulate BEOs for upcoming meetings

· Conduct site tours for potential guests as well as walk-ins

· Complete LNR and Group tracking as directed; review with GM/FOM for accuracy

· Organize your office for tomorrow, including a detailed plan of attack

· Other Tasks as needed to market hotel in community

WEEKLY DUTIES MAY INCLUDE

· Send out property critiques to recently departed groups to solicit feedback & rebook

· Complete VIP gift baskets and welcome gifts as needed

· Complete and E-Mail Weekly Sales Summary as needed/directed

MONTHLY DUTIES MAY INCLUDE

· Review end of month LNR & Group tracking reports, SOB Variance and Final Pace Reports for the month

· Update Marketing Plan with Previous Month’s final Pace and SOB Reports.

· Review packages sold on brand website ensure items for packages are available for GSAs

· Begin completing Monthly Sales Strategies

· Review and update brand website (photos, packages, amenities, etc.)

· Review and update 3rd party websites for proper amenities, pictures, driving directions, etc.

KNOWLEDGE AND SKILLS:

Education: No formal education required

Experience: Experience in hospitality sales required

ENVIRONMENT:

Physical Job Requirements Lifting/Pushing/Pulling/Carrying:

Position does not require a great deal of lifting/pushing/pulling or carrying, aside from the normal functions required in an office setting

Bending/Kneeling:

Functions of this job includes a minimal amount of bending, stooping and kneeling during the course of a shift.

Mobility:

Total mobility is required, with outside sales visits, property tours and competitive set driving occurring at the direction of the GM/DOS

Standing/Walking:

Position may include a normal amount of standing and walking during the course of a shift

Climbing Stairs:

May require climbing of moderate amount of stairs

Hearing/Vision/Speech:

· One-on-one communication with guests, supervisors, and coworkers is critical

· Must be able to receive, understand and give directions within the Sales Department

· Must be able to clearly communicate property, company and contract information to clients

· Must have exceptional written and verbal skills, as well as ability to compose professional and articulate emails and written communication

· Must be able to understand, compile and submit reports in an efficient manner

Protective Clothing: No protective clothing typically needed in the performance of tasks required of this position

No. of employees supervised: None

Travel required: Some local travel may be required as directed by the DOS

Hours Required: Scheduled days and times may vary based on need.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person