Account Manager

Who we are:

Go Offer is an AI-native company founded in the US by alumni from Google, Yandex, TikTok, and YCombinator. We process thousands of job listings daily, track client outcomes across hundreds of job searches, and make product decisions based on data — not gut feelings. Analytics is how we know what's working and where to push next.

What you'll do:

• Own a portfolio of active clients from onboarding through offer — their success is your success
• Keep clients informed, motivated, and on track through a process that can take weeks or months
• Work closely with coaches, operations, and the automation team to make sure every client gets what they need
• Identify clients at risk of disengaging and step in before it becomes a problem
• Collect feedback, surface patterns, and bring client insights back to the product and operations teams

We're looking for someone who:

• Has 2+ years of account management or client success experience
• Is a strong communicator — written and verbal, async and real-time
• Stays organized across a large portfolio without dropping the ball on individuals
• Has empathy for people under pressure — job searching is stressful, and your clients feel it
• Is comfortable using data to track client health and prioritize where to spend time

Nice to have:

• Experience in edtech, HR tech, or career services
• Familiarity with CRM tools — HubSpot, Salesforce, or similar
• Background working with international or multicultural client bases

What we offer:

• Fixed salary with annual Performance Review
• Work from anywhere, flexible schedule focused on results
• Personal AI tools budget, access to courses and mentorship
• A product that genuinely changes people's lives
• A team from Google, Yandex, Avito, Skyeng, and YCombinator