Service Technician
Indexed description
HVAC Service Technician
Location: Bend, Oregon
Department: Service
Pay: $38 – $46/hr DOE
Schedule: Full-time, 7:00 a.m. – 5:00 p.m. Monday–Friday, with rotating on-call for emergency service. Some evenings, weekends, and early morning meetings as needed.
About the Role
We’re hiring an experienced HVAC Service Technician to join our Bend team. This role is ideal for a strong, independent technician who can diagnose and repair residential and light commercial HVAC systems, communicate clearly with customers, and take ownership of work in the field.
You’ll handle a wide range of service work and also support retrofit and new construction installations when service demand allows. This is a high-skill, high-responsibility role for someone who wants variety, growth, and the ability to make an impact every day.
What You'll Do
- Diagnose, repair, and maintain residential and light commercial HVAC systems
- Perform preventative maintenance and system performance evaluations
- Communicate repair options clearly and professionally with customers
- Document all work accurately in ServiceTitan
- Support retrofit and installation work as needed
- Participate in on-call rotation for emergency service
- Maintain company vehicle, tools, and jobsite standards
- Support training and development of junior technicians
What We're Looking For
- 5+ years HVAC service experience (residential and/or light commercial)
- EPA Universal (or Type II or higher) certification
- Strong diagnostic and troubleshooting skills
- Ability to work independently in the field
- Strong customer communication skills
- Valid driver’s license and clean driving record
- Comfortable working on ladders, rooftops, crawl spaces, and mechanical spaces
What We Offer
- Employer-paid medical insurance
- Employer-paid short-term & long-term disability and life insurance
- Monthly employer contribution to HSA
- Paid time off
- 6 paid holidays
- 8 paid hours annually for community service
- 401(k) with employer match
- Paid training and certification support
- On-call pay and performance incentives
- Career growth into senior and lead technician roles
Our Vision
We improve lives through ideal indoor environments.
Our Mission
Our team is driven to provide extraordinary experiences and create life-improving indoor environments.
Our Values
- Integrity: We do the right thing—always.
- Respect: We value people, time, and trust.
- Compassion: We care deeply and lead with positivity.
- Sustainability: We think long-term and build lasting solutions.
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