Business Analyst
Indexed description
Requirements Gathering & Analysis
- Partner with accounting, finance, and insurance operations to gather and document business requirements.
- Analyze insurance-specific workflows: policy administration, premium billing, claims accounting, commissions, and reinsurance settlements (ceded/assumed).
- Translate business requirements into system designs, process maps, user stories, and acceptance criteria.
- Support implementation, configuration, and testing of ERP and insurance platforms (e.g., SAP FI/CO, Oracle Cloud, Guidewire Billing/Policy/Claims, Duck Creek).
- Design and validate system integrations between policy, billing, claims, and general ledger modules.
- Create and execute test plans (unit, SIT, UAT); manage defect triage and remediation; support change control.
- Build and optimize accounting processes for premium recognition, unearned premium reserves (UPR), loss reserves, IBNR, claims payments, and commissions.
- Implement system logic for reinsurance (treaty/facultative; proportional/non-proportional), bordereaux, and settlements.
- Partner with actuarial and underwriting on loss ratio, combined ratio, and reserve-related data and reporting.
- Ensure data completeness, accuracy, and reconciliation across sub-ledgers and the GL.
- Develop dashboards and financial/insurance KPIs (e.g., written/earned premium trends, loss & LAE, expenses).
- Support statutory and regulatory reporting (e.g., NAIC statements, Schedule P, Schedule F) and management reporting.
- Ensure adherence to GAAP, SAP (Statutory Accounting Principles), SOX, and state insurance regulations.
- Design and maintain internal controls; support audit requests and walkthroughs for insurance-specific areas.
- Document end-to-end process controls, segregation of duties, and data lineage across systems.
- Act as a liaison between Accounting, IT, Insurance Operations, Actuarial, Underwriting, Claims, Billing, and Compliance.
- Facilitate workshops, sprint planning, and stakeholder alignment; manage expectations and timelines.
- Create and deliver training for end users on enhancements and new features.
- Maintain process documentation, configuration guides, data dictionaries, and SOPs.
- Experience with data warehouses, ETL, and integration tools (e.g., Informatica, Azure Data Factory).
- Accounting Expertise: GL, sub-ledgers, reconciliations, month-end close, revenue recognition, reserves.
- Insurance Knowledge: Policy lifecycle, billing, claims, reinsurance structures, statutory reporting.
- Technical Skills: SQL, Excel (advanced), data modeling, APIs/integrations, reporting tools (Power BI/Tableau).
- Analysis & Problem-Solving: Root-cause analysis, process re-engineering, control design.
- Communication & Stakeholder Engagement: Clear documentation, workshops, cross-functional alignment.
- Project/Change Management: Prioritization, risk management, change control, UAT coordination.
- Strong understanding of accounting principles.
- Experience with ERP systems (e.g., SAP, Oracle R12, NetSuite).
- Proficiency in SQL, Excel, and reporting tools (e.g., Power BI, Tableau).
- Analytical thinking and problem-solving.
- Communication and project management skills.
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