Group Account Manager (m/f/d)

Group Account Manager – Roche

JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide intelligent, automated manufacturing and distribution technology solutions that transform how the world's leading manufacturers make and distribute products. Our strength is our people, and we’re always looking to strengthen our team across the globe.

This is a rare opportunity to shape how world-class automation and technology solutions impact one of the most influential pharmaceutical companies in the world.

You’ll be a highly collaborative strategic Account Manager, experienced in complex digital solution selling and managing large global accounts in the healthcare (ideally Biopharma) industry.

As Group Account Manager, you’ll lead strategic account development, foster executive-level relationships, and unlock new opportunities across the Hitachi enterprise for Roche.

In addition to your day-to-day role with JR Automation, you'll also be part of Hitachi's Global Marketing & Sales (GM&S) team, at the very center of a global transformation driving our unified 'One Hitachi' strategy to combine our diverse businesses (IT, Energy, Mobility, etc.) for integrated digital solutions, creating comprehensive offerings for our customers.

This transformation is led by GM&S, whose vision is to become our customers’ preferred partner of choice for their most critical challenges by providing impactful, sustainable solutions, delivered by experts spanning the full breadth of Hitachi’s portfolio.

What You’ll Do

Own the Relationship: Lead all commercial aspects of JR Automation’s partnership with Roche including pricing, negotiations, pipeline development, and growth strategy.

Drive Strategic Growth: Develop and execute a cross-business account plan to expand share of wallet and deliver profitable orders.

Champion Solution Selling: Coordinate across Hitachi businesses to create value-driven solutions that meet customer needs.

Engage at the Highest Level: Build strong relationships with key stakeholders, including C-suite decision makers.

Stay Ahead: Monitor market trends, customer requirements, and competitor activity to inform strategy.

Deliver Impact: Ensure projects run smoothly, resolve challenges, and maintain exceptional customer satisfaction.

What You’ll Bring

• Extensive knowledge of the pharmaceutical industry is a given; experience of working with Roche strongly preferred.
• At least 10 years in digital solution sales and account management with proven success in growing large, complex, global accounts.
• Experience in automation or a JR Automation background would be highly advantageous.
• The ability to navigate global enterprises and work across cultures and time zones.
• Willingness to travel up to 50% (domestic and international).
• Fluency in English; Japanese proficiency is a plus.

About Hitachi

Since its founding in 1910, Hitachi has supported the development of society and the improvement of people's lives. Throughout the world, Hitachi Group employees exemplify outstanding teamwork that transcends the boundaries of geographical regions and business fields. Together, we share the Hitachi group identity and put it into practice worldwide.

With a mission to deliver the best experience to employees and customers, you will be joining a global team setting the standard for excellence and innovation in Marketing and Sales (M&S).

In pursuit of sustainable growth and profitability in the digital and green sectors, the Global Marketing & Sales transformation team, established in 2022, seeks to position Hitachi as a trusted partner for its customers.

Our values

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:

Wa – Harmony, Trust, Respect

Makoto – Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin – Pioneering Spirit, Challenge

If, like us, you’re motivated by delivering first class services, thrive in a fast paced and supportive environment and want to help Hitachi drive social innovation, we’d love to hear from you.