Digital Adoption Project Lead – R&D

WalkMe pioneered the Digital Adoption Platform (DAP) to transform user experiences in today’s complex digital environments. Our platform overlays enterprise applications to simplify software usage, drive adoption, and maximize return on digital investments. Today, over one-third of Fortune 500 companies rely on WalkMe to improve productivity, efficiency, and user experience across their core enterprise systems.
We are seeking a Digital Adoption Project Lead to join WalkMe’s SAP Embedded Program. This role is responsible for the end-to-end management and delivery of digital adoption initiatives embedded within SAP platforms, ensuring successful execution against agreed scope, timelines, and business outcomes.The Project Lead acts as the primary point of ownership for assigned SAP platforms coordinating cross-functional resources, managing expectations, and driving delivery across complex SAP release cycles. This role focuses orchestrating delivery, stakeholder alignment, and program success.

So what will you actually be doing?

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• Project & Delivery Ownership
• Own the end-to-end delivery cycle of SAP Embedded digital adoption projects, from intake through launch and post-go-live maintenance, including timelines, milestones, and ensuring high-quality delivery
• Ensure delivery aligns with pre-agreed scope, success criteria, and program objectives.
• Plan and coordinate resource allocation across WalkMe R&D, Solutions Engineers, Designers and supporting teams.
• Drive regular project governance cadences, including status updates, risk reviews, and stakeholder check-ins.

• Stakeholder Management
• Serve as the primary point of contact for assigned internal customers, building and maintaining strong, trusted relationships with all stakeholders.
• Act as an advocate for technical and operational needs within the SAP Embedded Program.

• SAP Release & Environment Coordination
• Maintain a deep understanding of SAP release cycles, system changes, and deployment timelines.
• Coordinate adoption activities in alignment with SAP releases, upgrades, and process changes.
• Ensure dependencies between SAP changes and digital adoption deliverables are clearly identified and managed.

What should you bring to the table?

• 3+ years of experience in project management, program delivery, or customer-facing implementation roles.
• Proven experience managing complex, cross-functional projects in enterprise environments.
• Strong stakeholder management skills, including experience working with senior business and technical leaders.
• Experience managing delivery across multiple parallel workstreams and competing priorities.
• Solid understanding of SAP environments or enterprise application ecosystems.
• Ability to translate business goals into structured delivery plans and execution frameworks.
• Excellent communication skills in English (written and spoken).

Bonus Points

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• Experience of working with or building WalkMe and Digital Adoption solutions
• Experience working on SAP-based programs (SuccessFactors, S/4HANA, Ariba, SAP CX).
• Familiarity with digital adoption, change management, or enterprise SaaS implementations.
• Experience coordinating work across distributed or global teams.
• Working knowledge of Agile, hybrid, or waterfall delivery methodologies.
• Experience managing customer-facing or externally delivered programs.