Senior Director of Product, Provider Experience

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Director of Product, Provider Experience in the United States.

This is a senior product leadership role focused on shaping the end-to-end experience for healthcare providers across a complex, data-driven ecosystem. You will define and drive the vision for scalable, intuitive, and high-impact provider-facing products used by health systems, clinics, and care organizations. The role blends strategic product leadership with deep user empathy, ensuring that provider workflows are modernized and simplified through thoughtful design and innovation. You will operate at the intersection of product, engineering, commercial, and operations teams to translate strategy into measurable outcomes. The environment is fast-paced, mission-driven, and highly collaborative, with a strong focus on healthcare transformation. This is a high-impact opportunity to influence both product direction and real-world healthcare outcomes at scale.

Accountabilities:

Lead the product vision, strategy, and roadmap for provider-facing experiences, ensuring a cohesive and scalable ecosystem that improves usability and workflow efficiency across healthcare organizations. Drive alignment across cross-functional teams to ensure product initiatives translate into measurable customer and business value.

• Define and communicate a long-term product vision for provider experience across a complex healthcare platform
• Develop and execute multi-year product roadmaps aligned with company strategy and market needs
• Partner with Commercial, Sales, and Customer Success teams to strengthen positioning, adoption, and customer engagement
• Collaborate with Engineering and Operations to ensure scalable, secure, and reliable product delivery
• Own key product KPIs including adoption, retention, usage, NPS, and operational efficiency metrics
• Lead customer discovery efforts, beta programs, and continuous feedback loops to inform product direction
• Mentor and grow a high-performing team of Product Managers and UX professionals
• Establish strong product operating rhythms for planning, prioritization, and execution excellence

Requirements:

This role requires extensive product leadership experience in SaaS environments, ideally within healthcare or regulated industries. You should bring a strong blend of strategic thinking, execution discipline, and user-centered design expertise, along with the ability to influence senior stakeholders and drive cross-functional alignment.

• 10+ years of product management experience, including 5+ years in senior leadership roles within SaaS or platform organizations
• Proven success leading multi-product or platform-level strategies in complex environments
• Strong background in user experience design principles and customer-centric product development
• Experience working in healthcare, health tech, or regulated industries strongly preferred
• Demonstrated ability to translate data, insights, and customer feedback into product decisions
• Excellent cross-functional leadership and stakeholder management skills
• Strong communication and storytelling abilities with executive presence
• Experience building and scaling high-performing product and UX teams
• Ability to balance strategic vision with hands-on execution in fast-paced environments

Benefits:

• Competitive total cash compensation: $190,000 – $240,000 USD
• Performance-based compensation structure aligned with impact and outcomes
• Comprehensive medical, dental, and vision insurance options
• Strong focus on work-life balance and employee wellbeing
• Inclusive, high-growth environment with mission-driven teams
• Opportunities for leadership growth and organizational impact
• Flexible work arrangements within a remote-friendly structure
• Exposure to cutting-edge healthcare technology and large-scale data systems.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1