Ford Automotive Warranty Administrator

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Ford Automotive Warranty Administrator in United States.

This role is ideal for an experienced automotive warranty professional who thrives in a detail-driven, compliance-focused environment. You will manage end-to-end warranty claim processing for Ford dealerships, ensuring accuracy, manufacturer compliance, and timely reimbursement. The position plays a key role in supporting dealership profitability by maintaining clean receivables and resolving claim discrepancies efficiently. Working remotely, you will collaborate with multiple dealerships and internal teams, serving as both a technical expert and a trusted advisor. The environment is structured yet dynamic, requiring strong analytical skills and deep knowledge of dealership operations. This is a long-term opportunity within a growing organization that values precision, accountability, and professional excellence.

Accountabilities

• Review, validate, and process warranty claims in accordance with manufacturer policies and dealership requirements.
• Book, submit, close, and reconcile warranty claims while ensuring accuracy and timely payment processing.
• Monitor and maintain warranty receivable schedules to support healthy dealership cash flow and financial accuracy.
• Use specialized systems and tools to identify, resolve, and document dealership compliance issues.
• Interpret technician repair narratives and apply appropriate labor codes and warranty guidelines.
• Ensure all claims meet Ford manufacturer standards and remain compliant with updated policies and procedures.
• Support dealerships in maintaining warranty compliance through guidance, clarification, and issue resolution.
• Collaborate with internal teams to address accounting discrepancies and improve claims processing efficiency.

Requirements

This role requires hands-on experience in automotive warranty administration within a franchised dealership environment, along with strong technical and regulatory knowledge. Candidates should be highly detail-oriented, comfortable working independently, and confident in managing complex claim workflows.

• Previous experience as a Warranty Administrator in a franchised automotive dealership is required.
• Strong understanding of automotive warranty processes, dealership service departments, and manufacturer compliance standards.
• Familiarity with dealership management systems (DMS) and warranty processing tools.
• Ability to accurately interpret technician stories and apply correct labor operations and coding.
• Experience working with at least one automotive manufacturer certification or training (Ford experience strongly preferred).
• Strong analytical skills with the ability to identify errors, discrepancies, and compliance risks.
• Excellent attention to detail and ability to manage high-volume transactional work accurately.
• Strong communication skills and ability to support and guide dealership personnel.
• Professionalism, integrity, and a service-oriented mindset in all interactions.
• Ability to work independently in a remote environment while meeting performance expectations.

Benefits

• Competitive annual salary ranging from $45,000 to $65,000 based on experience and performance.
• Guaranteed salary during the first 90-day probationary period.
• Commission-based earning potential after the initial period.
• 100% employer-paid health insurance for employees.
• Fully covered dental and vision insurance.
• 6% employer 401(k) matching program.
• Remote work flexibility with the option to work from home in the United States.
• Long-term career stability within a well-established and growing organization.
• Supportive, professional environment that recognizes specialized automotive expertise.
• Opportunities for ongoing training and professional development in warranty operations.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1