Director of Business Systems (Technology)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of Business Systems (Technology) in United States.

This is a high-impact leadership opportunity for a technology strategist who thrives at the intersection of commerce systems, operations, and scalable architecture. In this role, you will oversee the technology ecosystem that powers a fast-growing omnichannel retail business, ensuring seamless connectivity between e-commerce, finance, inventory, and supply chain platforms. You will play a critical role in modernizing infrastructure, optimizing workflows, and driving scalable integrations through best-in-class SaaS and middleware solutions. Working cross-functionally with finance, retail, and operations leaders, you will help shape a lean, agile technology environment designed for rapid growth and operational excellence. This position is ideal for a hands-on systems leader who combines technical depth with strong business acumen and a builder mindset.

Accountabilities:

• Define and lead the overarching business systems and integration strategy across retail, finance, supply chain, and e-commerce platforms.
• Own the architecture and optimization of key systems including ERP, OMS, WMS, PLM, and middleware environments.
• Drive modernization initiatives by reducing legacy system dependencies and implementing scalable SaaS-based solutions.
• Ensure seamless support for omnichannel retail operations, including inventory management, fulfillment workflows, returns, and post-purchase experiences.
• Partner closely with finance teams to maintain accurate revenue recognition, automated GL mapping, reconciliation processes, and data integrity.
• Collaborate with supply chain and retail operations teams to improve warehouse management and product lifecycle processes.
• Manage external software vendors, integration partners, and service providers, ensuring strong performance, ROI, and operational reliability.
• Build, mentor, and lead a lean, high-performing business systems team focused on execution, scalability, and continuous improvement.

Requirements:

• 5+ years of progressive experience in Retail Technology, E-commerce Operations, or Business Systems Architecture.
• Minimum 3 years of leadership experience managing systems, integrations, or technology-focused teams.
• Strong expertise with platforms such as NetSuite, Shopify Plus, and modern iPaaS tools including Celigo, Boomi, or Workato.
• Deep understanding of API-driven architecture and SaaS integration strategies.
• Experience supporting high-growth omnichannel retail operations, preferably within apparel, accessories, or consumer goods industries.
• Strong financial systems knowledge, including retail accounting, inventory valuation, and ERP data flows.
• Proven ability to balance speed, scalability, and technical debt management in fast-paced environments.
• Strong organizational, communication, and stakeholder management skills.
• Adaptable, solutions-oriented mindset with a passion for operational excellence and scalable technology ecosystems.
• Must be authorized to work in the United States and able to work full-time business hours.

Benefits:

• Fully remote opportunity within the United States.
• Opportunity to lead large-scale commerce architecture and systems transformation initiatives.
• Exposure to cutting-edge SaaS technologies and integration platforms.
• Collaborative, agile, and growth-focused work environment.
• Leadership role with significant ownership and strategic influence.
• Flexible and fast-paced culture that values innovation and continuous improvement.
• Opportunity to shape scalable retail technology systems supporting rapid business expansion.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1