Lead Technical Implmentation Consultant

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Lead Technical Implementation Consultant in the United States.

In this role, you will serve as the technical backbone of complex enterprise implementations, guiding customers through the deployment of advanced supply chain software solutions. You will operate at the intersection of solution architecture, customer operations, and engineering collaboration, ensuring seamless integrations and rapid time-to-value. The position requires someone who can translate highly technical system behavior into practical, real-world configurations while maintaining strong ownership of delivery outcomes. You will also play a key role in shaping implementation methodologies, improving internal processes, and enabling AI-augmented workflows. Working closely with cross-functional teams, you will help bridge product capabilities with customer needs. This is a high-impact, hands-on role for a leader who thrives in fast-moving, technically complex environments.

Accountabilities

• Own the full technical implementation lifecycle from kickoff to go-live and post-launch hypercare, ensuring successful customer deployment
• Design, configure, and optimize API-based integrations and enterprise platform setups for complex supply chain environments
• Perform deep technical solutioning and system analysis to translate customer needs into scalable configurations
• Partner with engineering, product, and solutions teams to evaluate trade-offs and resolve integration and architecture challenges
• Develop, document, and continuously improve implementation processes, SOPs, and scalable delivery frameworks
• Identify, manage, and communicate technical risks, blockers, and dependencies across multiple concurrent projects
• Mentor and support implementation team members, providing guidance on advanced technical workflows and best practices
• Act as a key feedback bridge between customers and product teams to influence roadmap priorities

Requirements

• 7+ years of experience in technical SaaS roles such as implementation consulting, solutions engineering, or technical delivery
• Strong background in supply chain, logistics, or enterprise software domains (WMS, OMS, TMS, or multi-carrier platforms preferred)
• Deep experience with API configuration, system integration, and complex technical troubleshooting
• Proficiency with tools such as JIRA, Confluence, and modern project delivery platforms
• Demonstrated ability to manage multiple implementations and competing priorities in fast-paced environments
• Experience leveraging AI tools to enhance workflows, documentation, and technical problem-solving
• Strong communication skills with the ability to explain complex technical topics to both technical and executive audiences
• Proven ownership mindset with strong adaptability and problem-solving capabilities

Benefits

• Fully remote work in eligible U.S. states
• Comprehensive medical, dental, and vision insurance coverage (including dependent coverage support)
• 401(k) retirement savings plan
• Paid parental leave (up to 8 weeks)
• Flexible PTO policy with self-managed vacation time
• Paid holidays, sick leave, safety leave, and volunteer time off
• Optional life insurance and long-term disability coverage
• Remote-first culture with flexibility and autonomy
• Opportunity to work on advanced AI-driven supply chain optimization technology

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1