IT Systems Engineer

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an IT Systems Engineer in the United States.

This role sits at the intersection of systems engineering, IT operations, and security, with a strong emphasis on building a seamless and secure employee technology experience. You will take ownership of IT infrastructure improvements, focusing on automation, integration of SaaS platforms, and identity and access management. The position combines hands-on technical execution with strategic ownership of IT initiatives, including security roadmap execution and compliance readiness such as SOC 2 Type II. You will act as a key escalation point for complex IT issues while collaborating closely with a managed service provider handling day-to-day support and IAM operations. Working cross-functionally with engineering, people operations, legal, and compliance teams, you will help shape scalable and secure systems in a fast-paced, remote-first environment. This is a high-impact role ideal for someone who thrives on solving complex infrastructure challenges while continuously improving security, automation, and user experience.

Accountabilities:

• Own end-to-end IT systems engineering initiatives, focusing on improving SaaS integration, identity systems, automation, and overall security posture across the organization.
• Serve as the Level 3 escalation point for complex IT issues, coordinating closely with managed service providers responsible for Level 1–2 support, IAM, and device provisioning.
• Drive IT security and compliance initiatives, including SOC 2 Type II readiness, and contribute to broader security governance and risk management activities.
• Manage and optimize IT vendor relationships, ensuring service quality, SLA adherence, security compliance, and cost-effective operations.
• Lead IT roadmap execution by designing, implementing, and iterating on systems improvements across tools, workflows, and infrastructure.
• Collaborate with cross-functional teams to support secure, scalable systems that enhance employee experience and operational efficiency.
• Continuously improve IT processes through automation, monitoring, debugging, and system optimization best practices.

Requirements

• 5+ years of experience in IT systems engineering or a similar role in a fast-paced or growth-stage environment.
• Strong expertise in identity and access management, including SAML, SCIM, IdP/IAM, and directory services.
• Experience with ITSM platforms, MDM solutions, and organizational unit (OU) structures.
• Proven ability to automate IT workflows, build integrations, and improve operational reporting.
• Familiarity with security frameworks and tools such as DLP, EDR, ZTNA, and cloud security (Google Cloud Platform experience is a plus).
• Strong project ownership skills with the ability to independently design, execute, and iterate on complex technical initiatives.
• Excellent communication skills with the ability to translate technical concepts for both technical and non-technical stakeholders.
• Experience working in regulated environments (healthcare or HIPAA-regulated industries strongly preferred).
• Strong analytical thinking, time management, and problem-solving skills with a focus on continuous improvement.
• Comfort using AI-driven tools and modern automation techniques to enhance IT operations.

Benefits

• Competitive medical, vision, and health insurance, with many fully covered employee plans.
• Generous PTO starting at 20 days (4 weeks), increasing with tenure up to 6 weeks.
• 10 paid company holidays annually.
• Work-from-home stipend to support remote work setup.
• 401(k) contribution program for long-term financial planning.
• Additional benefits including life insurance, short- and long-term disability coverage, virtual primary care, and financial wellness resources.
• Opportunity to work in a mission-driven environment focused on improving access to evidence-based healthcare.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1