GSM - Green SM
Linkedin · Posted 5mo ago
Training Specialist
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Indexed description
- Facilitate driver training programs, including New Hire, Refresher, Cross-Skill, and Upskill sessions.
- Deliver training for head office employees, covering New Hire Orientation, cultural onboarding, and skills development workshops.
- Design and update training materials to ensure content accuracy, relevance, and alignment with business needs.
- Maintain and analyze training reports to track participation, effectiveness, and areas for improvement.
- Manage the Lotus LMS: oversee user enrollment, manage access rights, and generate data-driven reports.
- Provide feedback and recommendations to the Training Manager to enhance training strategies and outcomes.
- Collaborate with cross-functional teams to continuously improve training delivery and learner experience.
- Facilitate post-training surveys to measure trainee satisfaction and gather insights for continuous improvement.
- Conduct Training Needs Analysis (TNA) through focus group discussions, surveys, and performance data to keep content relevant and impactful.
- Develop bite-sized learning materials and microlearning content to reinforce key concepts post-training.
- Monitor employee performance through 30-60-90 day post-training reviews, identify skill gaps, and recommend targeted solutions.
- Send end-of-day training reports and endorsements to HR, Recruitment, and Operations teams to ensure alignment and timely follow-up.
- Bachelors degree in HR, Education, Psychology, Business, or related field
- 23 years of experience delivering training to both frontline and office teams
- Skilled in designing training materials (slides, guides, microlearning, etc.)
- Familiar with Learning Management Systems (e.g., Lotus LMS)
- Strong facilitation and presentation skills
- Good at working with HR, Operations, and other teams
- Organized, detail-oriented, and able to submit daily reports
- Flexible and proactive in finding solutions to training needs
- Willing to travel as needed
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