Senior Manager, Provider Experience Strategy

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Manager, Provider Experience Strategy in United States.

This strategic leadership role is designed for a driven professional passionate about improving the healthcare provider experience through operational excellence, data-driven decision-making, and cross-functional collaboration. You will lead high-impact initiatives that enhance provider engagement, streamline workflows, and support scalable healthcare operations in a fast-paced, technology-enabled environment. Working closely with leadership and multidisciplinary teams, you’ll oversee complex programs from strategy through execution while helping shape long-term operational priorities. This position offers strong visibility across the organization and the opportunity to influence enterprise-wide initiatives that directly impact healthcare delivery and provider satisfaction. Ideal candidates thrive in dynamic settings, bring a strong sense of ownership, and are motivated by solving complex operational challenges. This is a remote opportunity offering flexibility, growth potential, and meaningful impact within the healthcare industry.

Accountabilities:

• Lead the development and execution of strategic initiatives focused on improving provider experience, operational performance, and cross-functional collaboration.
• Manage complex programs and enterprise-level projects from planning through implementation, ensuring alignment with timelines, objectives, and stakeholder expectations.
• Analyze operational data, identify trends and root causes, and implement solutions that drive measurable improvements in performance and efficiency.
• Build and optimize workflows, processes, and operating models to support scalable provider-focused programs and initiatives.
• Partner with leadership, product, operations, and technology teams to align priorities, improve execution, and support organizational goals.
• Facilitate stakeholder engagement, consensus-building, and communication across multiple departments and leadership levels.
• Mentor and support team members when applicable, contributing to a collaborative and high-performing work environment.
• Ensure compliance with healthcare regulations, internal policies, and organizational standards across all initiatives.

Requirements:

• 6+ years of experience in strategy, operations, program management, or related functions.
• Prior experience within healthcare environments such as health insurance, healthcare systems, or healthcare consulting.
• 4+ years of experience leading product, program, or operational initiatives with cross-functional teams.
• Strong analytical and problem-solving skills with the ability to leverage data and metrics to drive operational improvements.
• Demonstrated success managing enterprise-wide projects, including planning, execution, stakeholder management, and process optimization.
• Experience collaborating with technology and product teams to develop scalable operational solutions.
• Strong understanding of U.S. healthcare and provider ecosystem dynamics is highly preferred.
• Excellent communication, organizational, leadership, and stakeholder management skills.
• Bachelor’s degree required; Master’s degree, PMP certification, or program management certifications are considered a plus.

Benefits:

• Competitive base salary ranging from $134,136 to $176,053 annually
• Annual performance bonus eligibility
• Remote work flexibility within approved U.S. locations
• Unlimited vacation program
• Medical, dental, and vision insurance
• Paid parental leave and paid sick time
• 401(k) retirement plan participation
• Life and disability insurance coverage
• Wellness benefits and reimbursements
• 11 paid holidays annually
• Opportunities for career growth and professional development within a mission-driven environment.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1